Re: [cisco-voip] Jabber 11.8 issue

2017-10-20 Thread Anthony Holloway
I have seen a very weird issue with only 1 or 2 users in an enterprise with close to 2,000 users. For some reason, if you login with your JID, Jabber checks for your mail alias as a user ID first, and if none found, reverts back to the JID. I might be explaining the process technically incorrect,

Re: [cisco-voip] Jabber 11.8 issue

2017-10-20 Thread Matthew Huff
-voip-boun...@puck.nether.net] On Behalf Of Pawlowski, Adam Sent: Friday, October 20, 2017 1:03 PM To: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Jabber 11.8 issue Norm, I went through some materials and had documented the causes for that message (which show up in a PRT) as best I can. "Can

Re: [cisco-voip] Jabber 11.8 issue

2017-10-20 Thread Pawlowski, Adam
Norm, I went through some materials and had documented the causes for that message (which show up in a PRT) as best I can. "Cannot communicate with server" in my notes always boils down to the workstation not actually being able to reach the server for whatever reason. Either whatever SRV rec

Re: [cisco-voip] Jabber 11.8 issue

2017-10-19 Thread Florian Kroessbacher
Maby your IM and Prsence server are out of sync, and the user getd no one time password -- Florian Krößbacher florian.kroessbac...@gmail.com Am 19. Okt. 2017, 18:11 +0200 schrieb norm.nichol...@kitchener.ca: > I have a user getting this error: > > > > And she is the only Jabber user getting it.

[cisco-voip] Jabber 11.8 issue

2017-10-19 Thread norm.nicholson
I have a user getting this error: [cid:image001.png@01D348D3.6412CF50] And she is the only Jabber user getting it. I have reset everything associated with the CSF but no joy. Any assistance would be appreciated Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x