Re: [cisco-voip] Question about Error reporting on 88XX handsets

em...@cisco.com> Subject: Re: [cisco-voip] Question about Error reporting on 88XX handsets I have sample python code (using flask) as well if you are interested in that, both for PRTs and TC/CE automatic crash reporting. -Ryan On Mar 27, 2017, at 7:32 AM, Joe Martini (joemar2) <joem...@

Re: [cisco-voip] Question about Error reporting on 88XX handsets

[cisco-voip] Question about Error reporting on 88XX handsets Hi Chad, The phone’s built in error reporting (Problem Reporting Tool) will send to the "Customer support upload URL” defined in CUCM under the device or common phone profile or enterprise phone config using HTTP. If no URL i

Re: [cisco-voip] Question about Error reporting on 88XX handsets

I have sample python code (using flask) as well if you are interested in that, both for PRTs and TC/CE automatic crash reporting. -Ryan On Mar 27, 2017, at 7:32 AM, Joe Martini (joemar2) > wrote: Hi Chad, The phone’s built in error reporting

Re: [cisco-voip] Question about Error reporting on 88XX handsets

Hi Chad, The phone’s built in error reporting (Problem Reporting Tool) will send to the "Customer support upload URL” defined in CUCM under the device or common phone profile or enterprise phone config using HTTP. If no URL is defined you see the “Error: -1” message and the phone tells you

[cisco-voip] Question about Error reporting on 88XX handsets

HI, We are looking at using the built in error reporting function (on 8845s in our case). Currently we are seeing errors on attempts to send the error logs from the phone outward: This is happening with on both LAN and MRA registered phones: Here is what we see on an MRA registered