o run it I can send you the scripts if you want I have it running
> on 10.6
> I do have a lot of it documented in the script.
> Let me know.
>
> Carlo
>
>
> --
> *From:* Ray Maslanka
> *To:* cisco-voip@puck.nether.net
> *Sent:* Wednesday,
From: Ray Maslanka mailto:ray.masla...@gmail.com>>
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Sent: Wednesday, August 9, 2017 7:43 AM
Subject: [cisco-voip] UCCX Place Call, Get Digit String and Play Prompt
Gentlemen,
Much like the BaseLineAdvQueueing.aef s
: Wednesday, August 9, 2017 7:43 AM
Subject: [cisco-voip] UCCX Place Call, Get Digit String and Play Prompt
Gentlemen,
Much like the BaseLineAdvQueueing.aef script in the script repository, I have
scripts in production that allow callers the ability to leave a message if they
choose and receive a
I agree with Brian that this is how it works. I also agree with Brian that
if you're leveraging the Agent desktop properly, you would technically not
even need a prompt, the data on the screen could say "This is a CallBack
Call, Please Press 1 on Your Phone Now" or something like that.
If you wa
I haven't seen a way around this before. There's not really a way the
first script knows when an agent answers the call that I'm aware of.
I've just tried to make the prompts relatively short without much delay but
then you can start using a lot of steps.
One thing you could do is just make sure
Gentlemen,
Much like the BaseLineAdvQueueing.aef script in the script repository, I
have scripts in production that allow callers the ability to leave a
message if they choose and receive a call back. UCCX records the callers
message, terminates the call, calls a trigger, waits for an agent to an
