Re: [cisco-voip] can you pass a variable to the URL of agent browser in CAD?

; Information Technology Services Division > > 1020 S Tenth St > > Fresno, CA 93702 > > > > *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf > Of *Ryan Huff > *Sent:* Tuesday, January 13, 2015 1:06 PM > *To:* cisco-voip@puck.nether.net >

Re: [cisco-voip] can you pass a variable to the URL of agent browser in CAD?

County of Fresno Information Technology Services Division 1020 S Tenth St Fresno, CA 93702 From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ryan Huff Sent: Tuesday, January 13, 2015 1:06 PM To: cisco-voip@puck.nether.net Subject: [cisco-voip] can you pass a variable to the URL

Re: [cisco-voip] can you pass a variable to the URL of agent browser in CAD?

Go to http://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-implementation-design-guides-list.html and grab Cisco Unified Contact Center Express Script Repository 9.0(2)

Re: [cisco-voip] can you pass a variable to the URL of agent browser in CAD?

Yes you can. "HTTP actions enable an agent to use call-based data to interact with a website or a web application in the Integrated Browser window. For example, an HTTP action can be set up so the enterprise data of an incoming call is used to retrieve a customer record and display it in the Inte

[cisco-voip] can you pass a variable to the URL of agent browser in CAD?

Using CAD's agent browser, can you pass variables to the url? This would be variables that were passed to CAD from a script. Thanks, Ryan ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.neth