kindly share your resume on *s...@emittance.net <s...@emittance.net>*
*Job Title*: *Site Reliability Engineer or **Technical operation Manager*
*Location- Columbia, MD*
*Duration: Long Term*
*Work Status: Any*
*Rate- Open*
*Job Description*
*Note- Candidate doesn’t have to have everything listed in that posting.*
oAreas Monitored include:
- Data Center Network
- Infrastructure Bandwidth
- Server / Infrastructure
- Applications within the Terremark environment
- Agent based Monitoring
- Production Batch Processing
- Event(s) & Alert(s) Escalation
· Notify internal stakeholders of Severity 1 incidents received
from Baltimore Data Center (BDC) that affect the Marketplace.
· Manage incident identification, notifications, ticket generation,
recording, classification, investigation and the most complex diagnoses.
· Perform advanced troubleshooting, escalation and driving service
restoration activities helping ensure all duties from a technical and
non-technical perspective are completed in a consistent and timely manner.
· Manage production Severity 1 incidents to closure.
· Manage the CMS Consumer Information and Insurance Systems Group
(CIISG) Exchange Operations Center (EOC) email inbox.
· Authorize restart of Marketplace system processes as needed to
keep resolve productions performance issues.
· Help feed and generate reporting (Trend analysis, etc.) by
populating key metrics.
· Mine data and recommend actions.
· Submit progress reports to XOC Director and Deputy XOC Director.
· Assist with Change Management, Problem Management, Configuration
Management, Change Coordination, etc.
· Running, populating, delivering daily reports.
*Required Skills*
*Technical Skills/Tools*: XOC Site Reliability Engineerneeds to possess
above-average technical skills to support Marketplace systems. Technical
skills include.
· Linux
· Java
· Oracle
· Network
· VMWare
· Apache
· IT Process Management (ITSM / ITIL)
· Microsoft Office
Site Reliability Engineer needs to have a working understanding of the
following tools.
· Remedy
· Outlook Email
· New Relic
· Mixpanel
· Oracle Enterprise Manager (OEM) Grid Control Management
· Data Services Hub (DSH) Tool
· Tivoli
*Required Experience*
· Software engineering
· Systems engineering
· Leading activities in an Operations Center maintaining overall
command and control,
· Incident management,
· initial triage of events,
· categorization and prioritization,
· directing troubleshooting activities,
· technical and executive escalations.
· Problem management.
· Supporting change control.
· Mentoring of the operations team.
--
*Best Regards,*
SAM | Technical Recruiter | http://www.emittance.net
s...@emittance.net <shailen...@emittance.net> | 469-718-7383(work) |
G-Talk:sam.professional007
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