Job Title: *Scrum Master* Location: *Iowa City, IO*
Duration: 12+ Months/Contract *Interview: Phone and Skype* *Need US CITIZEN ONLY* *Description:* *Position Responsibilities:* Position objective: The Senior Service Analyst is responsible for accomplishing service and implementation objectives by planning and identifying specific service requirements on medium and large agile initiatives. Typical work-related activities include: • Develop Service themes and epics, ensuring integrity of the service across products • Engage stakeholders to identify cross-functional product features, and impacts to current processes, operations, and platforms • Support the Service Owner in the generation of Service Roadmaps and Service Backlogs, plus grooming of those backlogs • Bundling of service backlog items into implementable initiatives at the Scrum and Sprint backlog level, supporting the product owners and Scrum teams in the understanding of initiatives/scrum feature contents • Develop detailed service requirements, requirements scope, use cases, and user stories as needed, and work with Business Analysts at the Scrum level to ensure implementation of those • Work with the product owners and support the prioritization of work through Scrum work-streams • Facilitating meetings involving cross-functional teams across the life cycle from strategy and planning to implementation • Support Scrum and Sprint planning and estimation of effort, as well as Scrum of Scrums when needed • Generate and maintain requirements traceability matrixes and the relationships to use cases • Produce communications and documentation that is clear and organized • Map high level processes and elicit service requirements from process improvement activities • Ensure that Customer Experience and Customer Care requirements are included in the Service Backlog and cascaded down to Scrums EXPERIENCE: • Minimum of five years of service/business analyst related experience required • Experience with: o Process improvement and LEAN approaches o Agile methodologies (Scrum and SAFE) o Backlog grooming and prioritization • Experience in developing customer portals strongly preferred KNOWLEDGE, SKILLS, AND ABILITIES: • Knowledge of customer portal trends • Knowledge of customer experience, user experience, the importance of user-centered design and customer validation. • Knowledge of web content management systems and modern web architectures Technology Experience Required: o Outlook o Jira o Aha (preferred) What is the duration of this project there a possibility? o 18 Months -2 years *Nick G.* |* Technical Recruiter **| **Apetan Consulting LLC |* *Tel: 201-620-9700 * 141 **| **15 Union Avenue, office # 6, Rutherford, New Jersey 07070 | * *Mail :-** n...@apetan.com <n...@apetan.com> **| **www.apetan.com* <http://www.apetan.com/> | linkedin: https://www.linkedin.com/in/nick-g-a4637391 -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to citrix-and-sap-problems+unsubscr...@googlegroups.com. To post to this group, send email to citrix-and-sap-problems@googlegroups.com. Visit this group at https://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/d/optout.
