Hi Friends,

 

Hope you are doing good.

 

Telecom Engineer - CISCO Voice (VOIP) 

Rate: $50-55/hour 

Location: Lincolnshire, IL 

RGS Id:  3262737 

 

Skill-Set Requirements:- 

*         Bachelor degree in Electrical/ Electronics/Computer/Information
Technology with minimum of 5 years of relevant Telecom experience. 

*         Diploma in Electrical/ Electronics/Computer/Information Technology
with minimum of 5 years of relevant Telecom experience. 

*         Minimum 5 years of experience of configuration and provisioning of
Call Manager, Cisco Unified Contact Center, Unity,CER  and  CUPS (Cisco
Unified Presence Server - SIP PROXY), in a SIP (Session Initiation Protocol)
environment. 

*         Preferred to have Cisco Certified Voice Professional (CCVP) /Cisco
Certified Network Associate in Voice (CCNA-Voice). 

*         Knowledge of VoIP troubleshooting techniques, traffic engineering,
and experience interpreting and taking action on alert management and
performance management tools to insure proper operation and capacity
planning of VoIP systems. 

*         Experience with the installation, configuration, troubleshooting,
and monitoring of core LAN/WAN services including VoIP protocols (i.e.
H.323, SIP, UDP, and RTP). 

*         Detailed functional knowledge and experience in Cisco Unified
communication which includes CUCM version 6.x and above, Unity, CER, CUPS,
H.323 Gateways, CME-SRST, and SAF. 

*         Detailed functional knowledge and experience in Cisco Unified
Contact Center which includes CVP, ICM, VXML Gateway 

*         Detailed functional knowledge and experience in Norstar KSU's. 

*         Detailed functional knowledge and experience in Nortel PBX like
Option 11c, 51C and 81c. 

*         Detailed functional knowledge and experience in Non-Nortel PBX
such as Ericsson, Philips, 3COM, Panasonic, Mitel, Vodavi, Siemens, Toshiba,
Inter tel and NEC 

*         Working knowledge and experience in utilizing BMC Remedy Tool for
Incident and Service Request Management. 

*         Working knowledge and experience in administration, maintenance,
configuration and troubleshooting of Cisco unified communication manager. 

*         Working knowledge and experience in administration, maintenance,
and configuration and troubleshooting of Cisco Unified Contact Center
Solution. 

*         Working knowledge and experience in administration, maintenance,
and configuration and troubleshooting of voice gateways such as H.323, MGCP
and VG224. 

*         Working knowledge and experience in administration, maintenance,
configuration and troubleshooting of Norstar PBX and Voice mail solution
(Aleen, Mitel and NAM). 

*         Working knowledge and experience in configuring and
troubleshooting Nortel PBX and Voice mail solutions (Meridian Mail, Call
pilot & NAM). 

*         CVP & ICM Scripting Training.  Ability to demonstrate proficiency.


*         Call Manager Configuration Training.  Ability to demonstrate
proficiency. 

Looking forward to your positive and quick reply,

 

Thanks and regards

Satnam Singh

IDC Technologies Inc.

1851 McCarthy Blvd,

Milpitas, CA 95035

Ph: 408-668-8067

Email: satnam.si...@idctechnologies.com
<mailto:satnam.si...@idctechnologies.com> 

Website: www.idctechnologies.com <http://www.idctechnologies.com/> 

 

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