Hi, Hope doing great…!!!
I have an urgent requirement below, please go through it and if you find yourself comfortable for the same then share your updated profile ASAP at susha...@sysmind.com Also, please recommend someone if suitable for the same kind of position. You can also call me @ 609-897-9670*2159. Role : ServiceNow administrator Location : Auburn Hills, MI Required Skill(s) Architecting, IT Functional Consulting, Testing, Project Management ADM, Consulting, Infra Consulting Essential Skill(s) ServiceNow - SaaS Job Description: *Responsibilities:* - Perform day to day administration of the *ServiceNow* tool, including making approved changes to process and work flows. Perform ServiceNow implementation tasks including but not limited to: configuration, integration, custom programming - Develop clear and concise technical & process documentation - Communicate ServiceNow process, operations and capability information to all levels of management effectively - Maintain the integrity of the *ServiceNow* tool across production and non-production environments - Understand new SN features and unused module functionality to drive platform expansion and adoption - Review Stories, ensure requirements are clearly understood and aligned to program guiding principles and provide guidance to Junior developers on best direction for configuration - Perform installation and testing of vendor-provided updates and new releases - Work with business users to identify and refine business requirements and workflows - Lead technical analysis of additional module implementations within SN, including requirements gathering, process modeling and gap analysis and mitigation - Support the design of SN integrations and work with SN, business partners and technical teams for implementation - Identify and define business solutions for ITIL users *Candidate should have:* - Minimum 2+ years’ direct experience as a *ServiceNow* administrator. Experience configuring core *ServiceNow modules including Incident, Problem, Change, ServiceCatalog, Request, Asset, Knowledge, ESS portal etc..* - Knowledge of web based development languages (JavaScript ,HTML, CSS, AJAX, HTTP, XML) integration - Strong analytical, estimating and problem solving skills - Excellent communication, interpersonal and collaboration skills - Ability to present and explain technical information to diverse audiences - Ability to be flexible, adaptable and learn new concepts quickly - Ability to work effectively in a team environment with aggressive deadlines and multiple priorities - Demonstrated understanding of ITIL processes, operations and procedures - Familiarity with Agile (Scrum) and Waterfall project management methodologies - *ServiceNow* system administrator training/certification required - Advanced Scripting/ Reporting and other classes area highly recommended - HTML, XML, Web Services, SN scripting in JavaScript - Experience in producing enterprise level reports, including compiling data from several different sources - Experience with using and obtaining data from *ServiceNow* - Experience with processes involving problem identification, recovery, escalation and resolution - Working knowledge of relational databases - Able to function well in a fast-paced and adaptive environment - Previous experience as a developer using the Agile Development Methodology (SCRUM, storyboards etc.) - ServiceNow System Administrator Certification required - ITIL V3 Foundation Certification preferred - ServiceNow Implementation Specialist Certification preferred Skills and Experience Details: *Mandatory Skills:* ServiceNow - SaaS Project Management ADM, Testing, Consulting, IT Functional Consulting, Architecting, Infra Consulting *Desirable Skills:* *Language Skills:* English Language *Sushant *| SYSMIND, LLC Technical Recruiter [image: https://newoldstamp.com/editor/profilePictures/profile-b15c8fc3ea4630e2ca604f11e3e951c7-41898.png] Phone: 609-897-9670 x 2159 Email: *susha...@sysmind.com <dee...@sysmind.com>* Gmail ID : sushant.sysm...@gmail.com Website: sysmind.com Address: 38 Washington Road, Princeton Junction, NJ 08550 -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to citrix-and-sap-problems+unsubscr...@googlegroups.com. To post to this group, send email to citrix-and-sap-problems@googlegroups.com. Visit this group at https://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/d/optout.
