Re: [Citrusdb-users] adding credit to an account

2011-07-28 Thread Paul Yasi
You should certainly have had the Example Service and credit entries, not sure why those would not be there. That sounds like the initial installation of the citrus.sql file did not complete correctly. Regarding the credits, they are added to the customer's services listing, and are applied when

Re: [Citrusdb-users] adding credit to an account

2011-07-27 Thread Victor Ientilucci
When I added a credit to the account, the next billing cycle tried to bill the account for the same amount of the credit. DOes the credit service need a special attribute ? --- Victor Ientilucci President Mega Website Services 416-779-6969 vic...@megawebsiteservices.com http://megawebsiteservice

Re: [Citrusdb-users] adding credit to an account

2011-07-27 Thread Victor Ientilucci
I got the credit part. It seems my installation of the system, did not come with the example service as mentioned in the doc. thanks. --- Victor Ientilucci President Mega Website Services 416-779-6969 vic...@megawebsiteservices.com http://megawebsiteservices.com On Wed, 27 Jul 2011 12:44:28 -0

[Citrusdb-users] adding credit to an account

2011-07-27 Thread Victor Ientilucci
I am testing the system. When I say that an account has received a over payment, I want to credit the account. It seems to fail because it cannot get a master_service_id. $query = "SELECT id,options_table FROM master_services ". "WHERE category = 'credit' ". "AND organization_id = '$o