What OS are they running on? Unfortunately, mod_webapp is, well, sort of
crappy. To be more politically correct, it is a work in progress, and
has been known to cause problems like you describe (especially with
Netscape on Windows).
Why not use mod_jk? You can't beat the tried and true.
Howev
I have a client that we've got setup using Jakarta-Tomcat 4.x and Cocoon
2.x ... we have mod_webapp setup so that when you go to http://domain, it
connects to the warp Connector through to /cocoon/domain, in which the
client has a sitemap.xmap file ...
If we go to http://domain:8083/cocoon/domai