Position Summary:
Hunter Library at Western Carolina University seeks an enthusiastic, 
innovative, collaborative, and user-oriented librarian for the position of Web 
Development and User Experience Librarian. This librarian will research, 
develop, and assess enhancements to the library’s web presence. The person in 
this position will design new sites and applications to improve the user 
experience in discovering, finding, and accessing library content and services. 
Specific projects may include improving search functionality on the library 
homepage, developing virtual exhibits, supporting digital projects, or 
enhancing the user experience with existing services such as interlibrary loan, 
room reservation systems, chat reference, and course reserves. Projects will 
also likely include implementation of open source code created in other 
libraries, as well as integrating various APIs and third-party software. The 
Web Development and User Experience Librarian will also be assigned other 
digital library projects as the need arises. This position supervises one 
Technology Support Analyst and may also supervise student employees.

Responsibilities Include:
• Providing vision and leadership in designing, developing and supporting the 
library website content and integrating it with the larger library web 
presence, which includes discovery tools, digital collections, and electronic 
resources
• Supervision of one technology support analyst, as well as staff/student 
employees engaged in related work, as assigned. Monitors workflow and deadlines.
• Day-to-day management, including programming and editorial recommendations, 
of the library’s web pages and intranet
• Serves as a member of the library’s web steering committee, an advisory group 
that includes representatives from across the library
• Development and implementation of web applications and tools, particularly 
for mobile environments
• Research and design of assessment measures such as usability testing in order 
to ensure that web services and applications are tailored for targeted user 
groups, including distance education students, on-site patrons, faculty 
members, and library staff
• Evaluation of data such as analytics to inform decision-making
• Collaboration with the library marketing committee to develop and implement 
web-based publicity and outreach strategies such as web graphics, videos, 
mobile applications, and interactive online sites
• Short and long-term strategic planning for and conceptualization of the 
Library’s online presence.
• Creation of appropriate procedures and training materials for library faculty 
and staff responsible for content creation and maintenance of web pages.
• Maintaining expertise in current web technologies, user experience and 
responsive design

Carnegie statement: 
WCU embraces its role as a regionally engaged university and is designated by 
the Carnegie Foundation for the Advancement of Teaching as a community engaged 
university. Preference will be given to candidates who can demonstrate a 
commitment to public engagement through their teaching, service, and scholarship

Knowledge, Skills, & Abilities Required for this Position:

Strong leadership skills and ability to lead a web based electronic content 
management development team; experience in designing, developing, and 
supporting web sites using HTML, CSS, and JavaScript; familiarity with User 
Experience Design; basic skills in graphic design; familiarity with usability 
testing, WAI guidelines, and web analytics; familiarity with mobile platforms, 
applications, and design; familiarity with responsive design; familiarity with 
content management systems, intranets, relational databases, and web servers; 
demonstrated flexibility and initiative; strong commitment to user-centered 
services and service excellence; strong analytical and problem-solving skills; 
ability to work effectively with faculty, staff, and students; superior oral 
and written communication skills; ability to achieve tenure through effective 
job performance, service, and research.

Minimum Qualifications:

• Graduate degree
• Strong leadership skills and ability to lead a web based electronic content 
management development team
• Experience in designing, developing, and supporting web sites using HTML, 
CSS, and JavaScript
• Familiarity with User Experience Design
• Familiarity with usability testing, WAI guidelines, and web analytics
• Familiarity with mobile platforms, applications, and design
• Familiarity with responsive design
• Familiarity with content management systems, intranets, and web servers
• Demonstrated flexibility and initiative
• Strong commitment to user-centered services and service excellence
• Strong analytical and problem-solving skills
• Ability to work effectively with faculty, staff, and students
• Superior oral and written communication skills
• Ability to achieve tenure through effective job performance, service, and 
research

Preferred Qualifications:

• ALA-accredited master’s degree or international equivalent in library or 
information science
• Academic library experience
• Demonstrated skills in User Experience Design
• Demonstrated experience with usability testing, WAI guidelines, and web 
analytics
• Demonstrated experience with mobile platforms, applications, and design
• Demonstrated experience developing responsive web pages or applications
• Demonstrated experience with content management systems, relational 
databases, and web servers
• Basic skills in graphic design
• Skills or interest in photography
• Experience with graphic design software
• Familiarity with a programming environment that includes languages such as 
ASP.NET, PHP, Python, or Ruby
 

 


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