#846: notification not being sent
-+---
Reporter: shorif2000 | Owner: nobody
Type: defect | Status: new
Priority: major | Milestone: Release 9
Component: dashboard |Version: 0.8.0
Resolution: | Keywords:
-+---
Description changed by rjollos:
Old description:
When i create a ticket on multiproduct i get an error in logs.
{{{
2015-01-23 10:43:15,510 Trac[theme] DEBUG: BH Theme : Inserting class
table table-condensed listing
2015-01-23 10:43:15,526 Trac[theme] DEBUG: BH Theme : Element classes
[u'listing']
2015-01-23 10:43:15,526 Trac[theme] DEBUG: BH Theme : Inserting class
table table-condensed listing
2015-01-23 10:43:18,334 Trac[main] DEBUG: Dispatching
ProductRequestWithSession POST '/qct'
2015-01-23 10:43:18,336 Trac[session] DEBUG: Retrieving session for ID
'shar...@spectrumasa.com'
2015-01-23 10:43:18,338 Trac[main] DEBUG: Negotiated locale: None -
en_GB
2015-01-23 10:43:18,347 Trac[api] WARNING: Unable to find repository
'(default)' for synchronization
2015-01-23 10:43:18,500 Trac[whoosh_backend] DEBUG: Doc to index:
{'status': u'new', 'product': u'SPSV', 'name': u'#16 16', 'author':
u'shar...@spectrumasa.com', '_stored_name': u'16',
'query_suggestion_basket': u'#16 16 test create', 'summary': u'test
create', 'required_permission': u'TICKET_VIEW', 'time':
datetime.datetime(2015, 1, 23, 10, 43, 18, 364566), 'type': u'ticket',
'id': u'16', 'unique_id': u'SPSV:ticket:16'}
2015-01-23 10:43:18,629 Trac[theme] ERROR: Failure sending notification
on creation of ticket #16: local variable 'reporter' referenced before
assignment
Traceback (most recent call last):
File /opt/html/bloodhound/installer/bloodhound/lib/python2.6/site-
packages/bhtheme/theme.py, line 684, in create
tn.notify(t, newticket=True)
File /opt/html/bloodhound/trac/trac/ticket/notification.py, line 156,
in notify
self._notify(ticket, newticket, modtime)
File /opt/html/bloodhound/trac/trac/ticket/notification.py, line 270,
in _notify
NotifyEmail.notify(self, ticket.id, subject, author)
File /opt/html/bloodhound/trac/trac/notification.py, line 344, in
notify
Notify.notify(self, resid)
File /opt/html/bloodhound/trac/trac/notification.py, line 230, in
notify
(torcpts, ccrcpts) = self.get_recipients(resid)
File /opt/html/bloodhound/trac/trac/ticket/notification.py, line 388,
in get_recipients
tktid, self.prev_cc)
File /opt/html/bloodhound/trac/trac/ticket/notification.py, line 129,
in get_ticket_notification_recipients
return (torecipients, ccrecipients, reporter, owner)
UnboundLocalError: local variable 'reporter' referenced before assignment
2015-01-23 10:43:20,601 Trac[main] DEBUG: Dispatching
ProductRequestWithSession GET '/ticket/16'
2015-01-23 10:43:20,610 Trac[session] DEBUG: Retrieving session for ID
'shar...@spectrumasa.com'
2015-01-23 10:43:20,619 Trac[main] DEBUG: Negotiated locale: None -
en_GB
}}}
New description:
When i create a ticket on multiproduct i get an error in logs.
{{{
2015-01-23 10:43:15,510 Trac[theme] DEBUG: BH Theme : Inserting class
table table-condensed listing
2015-01-23 10:43:15,526 Trac[theme] DEBUG: BH Theme : Element classes
[u'listing']
2015-01-23 10:43:15,526 Trac[theme] DEBUG: BH Theme : Inserting class
table table-condensed listing
2015-01-23 10:43:18,334 Trac[main] DEBUG: Dispatching
ProductRequestWithSession POST '/qct'
2015-01-23 10:43:18,336 Trac[session] DEBUG: Retrieving session for ID
'shar...@spectrumasa.com'
2015-01-23 10:43:18,338 Trac[main] DEBUG: Negotiated locale: None - en_GB
2015-01-23 10:43:18,347 Trac[api] WARNING: Unable to find repository
'(default)' for synchronization
2015-01-23 10:43:18,500 Trac[whoosh_backend] DEBUG: Doc to index:
{'status': u'new', 'product': u'SPSV', 'name': u'#16 16', 'author':
u'shar...@spectrumasa.com', '_stored_name': u'16',
'query_suggestion_basket': u'#16 16 test create', 'summary': u'test
create', 'required_permission': u'TICKET_VIEW', 'time':
datetime.datetime(2015, 1, 23, 10, 43, 18, 364566), 'type': u'ticket',
'id': u'16', 'unique_id': u'SPSV:ticket:16'}
2015-01-23 10:43:18,629 Trac[theme] ERROR: Failure sending notification on
creation of ticket #16: local variable 'reporter' referenced before
assignment
Traceback (most recent call last):
File /opt/html/bloodhound/installer/bloodhound/lib/python2.6/site-
packages/bhtheme/theme.py, line 684, in create
tn.notify(t, newticket=True)
File /opt/html/bloodhound/trac/trac/ticket/notification.py, line 156,
in notify
self._notify(ticket, newticket, modtime)
File /opt/html/bloodhound/trac/trac/ticket/notification.py, line 270,
in _notify
NotifyEmail.notify(self, ticket.id, subject, author)
File /opt/html/bloodhound/trac/trac/notification.py, line 344, in
notify
Notify.notify(self, resid)
File
