Hi ,
Hope you are doing great!! We have opening for Senior Support Analyst *Job Title: Senior Support Analyst* *Location: 521 Fifth Ave, New York* *Duration: 6+ Months Contract* *Production Support experience in Capital Markets Trading application with some technical skill such as UNIX or SQL is an absolute must.* *Job Description:* Perform - Level 2 (SME) support for Securitization Business such as BondFire (Trading Platform), TOMS & FIRE (proprietary data warehouse and reporting platform) • Extensive experience in the Capital Markets Domain • Development Experience in (Java/Python/VBA) is an added advantage. • Triaging the support incidents and performing resolutions • Coordinating with the Level 1 team for incidents escalated from Level 1 to Level 2 team • Performing the Sev1 / Sev2 Incident Management (Managing the Incident bridge calls) • Performing the Problem Management & reduction of repeat incidents • Coordination with support team/s of other interfacing applications • Coordination with the Client Manager for status updates on key incidents. *Thanks & Regards,* *Vamshi* *Email: **vamsh...@itechus.net* <vamsh...@itechus.net> *Direct: 802-227-0236 / Main: 802 383 1500 Ext. 205* *iTech US, Inc. | **www.iTechUS.net* <http://www.itechus.net/> -- You received this message because you are subscribed to the Google Groups "CorptoCorp" group. To unsubscribe from this group and stop receiving emails from it, send an email to corptocorp+unsubscr...@googlegroups.com. To post to this group, send email to corptocorp@googlegroups.com. Visit this group at https://groups.google.com/group/corptocorp. For more options, visit https://groups.google.com/d/optout.
