*Very urgent need from the Client. Can close the position by next week. Send only IVR Testers*
Hello, Greetings!!! This is *Pavan *from *DamcoSoft. *We have following C2C requirements with our client, please check following requirements and kindly share your profile at *pavankumar.manepa...@damcosoft.com* <pavankumar.manepa...@damcosoft.com>* or call me at +1 212-389-9503 Ext: 498.* Here is a critical position to cover on Delta. Location is *Oakland, CA* Locals are preferred: *Job Description: * Detailed Description: * The Software Test Engineer is responsible for developing and executing test scripts and defect management. Testing involves contact center technology components which includes IVR, call routing, CTI desktop application, and reporting. The tester is expected to have experience testing the call center components including web services supporting the IVR application. May be assigned to various projects utilizing skills. Responsibilities: 1. Analyzes the business/functional specifications and translates them into IVR system test scripts/test suites. 2. Execute test scripts and accurately & concisely report both progress and defect status. 3. Work with developers and business analyst in supporting defects analysis, reproduction, and resolution. 4. Must be able to work closely with the customer and assist them in their User Acceptance Testing. 5. Produce detailed and accurate documentation of test results. 6. Supports production development activities, such as application installs. 7. Develops clear and concise ad-hoc IVR call detail reports utilizing the SQL developer tool. *Skills/Experience: * 1. Minimum of 8 years of experience in software quality assurance required. 2. Previous experience working with IVR applications. 3. Strong understanding of current technology and the ability to learn new technologies quickly. 4. Strong analytical and problem-solving skills. 5. Possess thorough understanding of testing techniques and tools as they relate to IVR applications. 6. Previous experience in testing IVR speech recognition system, CTI (routing & reporting). 7. Ability to handle multiple tasks, set priorities, schedule and meet deadlines. 8. MS Office Professional including: Word, Excel, PowerPoint and Visio. 9. Proficient in SQL for Oracle. 10. Problem solving skills: Adept in responding to new information, shifting priorities, changing conditions, and unexpected obstacles. 11. Works independently with only general direction and minimal supervision. 12. Has the ability to self manage own time and prioritize work to meet timelines. 13. Familiar with JIRA is a plus. 14. Must have excellent communication and interpersonal skills and have the ability to work with cross functional teams. *Required Skills: * *Desired Skills: * 1. Three years working in the healthcare insurance preferred. 2. Bilingual (English / Spanish) is a plus. 3. Previous experience with Genesys and Nuance NVP platforms is a plus. Thanks & Regards……. *Manepalli Pavan Kumar* *Sr Executive Recruiter* (O) +1 212-389-9503 Ext: 498 (F)+1 347-826-3427 (E) pavankumar.manepa...@damcosoft.com [image: Description: Description: Description: Description: Description: Description: Description: Description: cid:image003.jpg@01CD2DE5.D7FBB350] NY Office: 112 W 34th St, 18th Floor, New York, NY 10120 PA Office: Unit #204, 5001 Louise Drive, Mechanicsburg, PA 17055 Corporate: www.damcosoft.com *P Please consider the planet before printing | Switch off as you go |**q**Recycle always |* *Your child deserves a better world* *CONFIDENTIALITY NOTICE:** This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message* *Disclaimer*: This is not an unsolicited mail. Under Bill 1618 Title III passed by the 105th US Congress this mail cannot be considered Spam as long as we include contact information and a method to be removed from our mailing list. If you are not interested in receiving our e-mails then please reply with a* "REMOVE"* in the subject line. -- You received this message because you are subscribed to the Google Groups "CorptoCorp" group. To unsubscribe from this group and stop receiving emails from it, send an email to corptocorp+unsubscr...@googlegroups.com. To post to this group, send email to corptocorp@googlegroups.com. Visit this group at https://groups.google.com/group/corptocorp. For more options, visit https://groups.google.com/d/optout.
