Looking at our own membership levels (we have full time, 3 days/week, 1
day/week, 1 day/month), far and away the highest churn rates are in that 1
day/week level. 40% of all cancelations we’ve had are from that level.
1 day a week churns more than 1 day a month. That’s a pretty HUGE clue
* Looking at our own membership levels (we have full time, 3 days/week, 1
day/week, 1 day/month), far and away the highest churn rates are in that 1
day/week level. 40% of all cancelations we’ve had are from that level. *
1 day a week churns *more* than 1 day a month. That’s a pretty HUGE
I think there's a great deal of truth here, and I'm really curious about
other space's approaches to different membership levels (we're getting way
off topic here, but whatever). I think Jerome is absolutely right that it's
much harder to keep a part timer on board, probably due to their lack
About 2-3 years ago, we started noticing an entirely new cancellation reason
showing up when people left Indy Hall.
For 5+ years, the majority of the people who left did so because they were
moving away, or because they took a job. Of course people left because it
wasn’t the right fit for
Oh, by the way, the next episode of my podcast
(http://dangerouslyawesome.com/on/coworking-weekly-podcast/
) is going to have some really awesome SCIENCE to back all of this up.
I had an amazing talk with the authors of this article:
http://time.com/money/3586004/coworking-why-it-works/
Our membership breakdown is pretty symmetrical:
Full Time: 30%
3 day/week: 20%
1 day/week: 20%
1 day/month: 30%
The skew comes in when you look at cancellations. Of our history of
cancellations, they’ve come from:
Full Time: 15%
3 day/week: 5%
1 day/week: 40%
1 day/month: 40%
It’s worth
*We rebalanced our full time membership*, which had grown to nearly 40%
of our total membership, back to ~20%.
Has this happened naturally, or you imposed some kind of quota?
--
Visit this forum on the web at http://discuss.coworking.com
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You received this message because you are
Nick Clark of Common Desk in Dallas wrote a pretty good response exposing
the poor math in this
article:
http://thecommondesk.com/blog/coworking-spaces-the-inexpensive-solution-for-a-cool-office
On Wednesday, February 4, 2015 at 3:31:48 AM UTC-6, Will Bennis, Locus
Workspace wrote:
I have
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