In Europe, "dot-coms" are going belly-up, and starry-eyed high-tech
yuppies are hocking their laptops to pay the rent, in record numbers, as the
global stock market tightens up and scales down. That shock wave is already
hitting US shores.

    "Merrill Lynch forecasts that as many as 75% of today's Net companies
will fail.
    " 'The number of people [losing their investments or their jobs] will be
bigger than any of us imagine. People have been dreading this moment for so
long ...' ''


Business Week: June 12, 2000
News: Analysis & Commentary: The Tech Economy

   It's Layoff Time in Dot-Com Land

Call the offices of toysmart.com, one of the latest Net companies to go
belly-up, and you will hear a recording giving directions for employers
aiming to recruit the company's staff. Activated just two days after
toysmart's May 22 announcement that it was shutting down, the recording came
in reaction to an avalanche of calls from 200 companies looking to scoop up
toysmart's 170 employees. ``It was either put that up or my assistant was
going to kill herself,'' jokes CEO David N. Lord.
   A laughing CEO is about the last thing you would expect to find at the
helm of a company gone bust. But 36-year-old Lord exemplifies the optimism
many Net employees still feel, despite the carnage now coursing through the
dot-coms. ``I think 75% of our people will end up in tech startups or next
stage companies,'' says Lord. Heck, he expects to join another dot-com before
too long himself.
TEMPORARY. It's layoff time in dot-com land--and like everything else that
has taken place in that sometimes unreal world, the experience bears little
resemblance to its counterpart in the brick-and-mortar universe. Even as many
once-optimistic dot-coms shed employees to cut costs or file for bankruptcy
as they run out of funds altogether, many Net employees are still willing to
stay in the game. Betting that the downturn is only temporary, they figure
that the initial-public-offering market will open up again, and that venture
capitalists, still flush with cash and in need of investments, will keep the
funds flowing.
   Is this a smart bet? Clearly, the sector has only felt the very first
stings of digital Darwinism. As investors increasingly demand profits,
dot-coms are being forced to ax bloated marketing budgets and prune
overstaffed operations. To date, that pressure has been felt only by the
predictable weak sisters of the sector, such as drkoop.com, which has laid
off 35% of its staff since April, and living.com, where 13% of workers lost
their jobs in May.
   But most analysts say there are many more cutbacks, layoffs, and
bankruptcies to come. Indeed, Merrill Lynch & Co.'s Henry M. Blodget
forecasts that as many as 75% of today's Net companies will fail. ``The
number of people getting pink slips will be bigger than any of us imagine,''
warns Tuck Rickards, executive director at recruiter Russell Reynolds
Associates Inc.
   In the face of such predictions, even those dot-coms that are not running
out of money tomorrow now feel the need to increase fiscal discipline. Many
are reassessing budget decisions and staffing levels set six to eight months
ago, when cash was plentiful. Portal AltaVista Co., for instance, fired 5% of
its workforce in May in order to improve its still-pending projected
profitability in advance of its initial public offering. ``People have been
dreading this moment for so long; the economy has been so good,'' says Lorin
Kalisky, director of content and communications at AirTreks.com, an online
travel service.
   This lesson, however, is not being lost on erstwhile Kool-Aid-quaffing
dot-com devotees. They too are exercising a lot more discipline as they look
for dot-com jobs. Most of those with some experience are no longer willing to
sign on with long-shot Net operations, even though those have brought the
biggest return in the sector's favorite currency: stock options. Well aware
that getting rich quick on a Net IPO may now be more the exception than the
rule, employees are demanding more assurances. They are asking for better
severance and benefits packages and are doing due diligence on management and
funding of dot-coms. They are also looking for safe havens. Suddenly,
companies that offer profitable balance sheets, such as Yahoo! and eBay, or
the online units of Old Economy giants, are far more attractive, even though
they provide far less opportunity to strike it rich.
   In the past, these companies, with their established big valuations,
didn't have much allure for those hoping to make a quick killing with stock
options or with an IPO. Now, eBay Inc. and Yahoo Inc. say they have had an
uptick in the number or the quality of potential recruits. ``It's a very
challenging market--don't get me wrong. Frankly, there were people we
couldn't get three months ago who are returning our calls now,'' says Rebecca
Guerra, eBay's vice-president for human resources.
NOT THE SAME. Moreover, when it comes to finding a new job in technology, the
recently laid-off hardly have to worry. With unemployment overall at
3.9%--and just 2% in Silicon Valley--those with skills remain heavily in
demand. What's more, venture capitalists still are flush with money to invest
in startups. ``I think there is enormous amount of growth left in different
spaces of the Internet,'' says Ken Gelmann, who was laid off by Amazon.com in
January and recently joined Webforia, a startup that provides information for
business exchanges.
   And if the jobs may still exist, the salaries and certainly the lucrative
stock options may not to the same extent. And that has definitely taken the
bloom off the rose for Old Economy executives who had considered making the
jump. One 39-year-old who left publishing to work 18 hour days at a content
dot-com says a big payoff might have made the experience worthwhile. Without
it, she is considering a return to  Corporate America. ``This is the end of
the beginning,'' says Riley McDonough, who in the past two years has been at
three dot-coms, two of which were sold. ``If you aren't committed to the
long-term opportunity this represents, then you aren't suited for this
business.'' For prospective job candidates, the question may no longer be
whether they can stick it out for a distant payoff. It's whether their
dot-com employer will.

By Heather Green in New York

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