-Caveat Lector-

 http://www.theregister.co.uk/991027-000018.html


 Compaq pushes spooky follow your keystroke system

 Posted 27/10/99 3:20pm by Mike Magee

 An integrated technology which includes ex-Tandem, ex-Compaq and
 ex-DEC kit and a heap of software can track a consumer's every
 move, the company has revealed.

 The high end system, which the company demonstrated at the Geneva
 telecomms show, uses a method of integrating 111Tb (terabytes) of
 data and 128 processors from different types of Compaq boxes,
 allied with Corba databases and other pieces of software.

 Compaq has built a demonstration system at Cupertino in California
 and is persuading telecommunications companies, government
 agencies, banks and retailers of the benefits of the approach.

 David Liles, a senior consultant at Compaq's advanced technology
 centre in Algonquin, Illinois, said the system will scale from two
 processors upwards and will let large corporations use on-the-fly
 software to track a customer's every phone call.

 The so-called zero latency system will allow Compaq's corporate and
 government customers to track every movement a customer might make,
 even with her or his mouse, and will also present opportunities for
 the consumer, in terms of better deals on books, mobile phones and
 other tariffs, said Liles.

 A high end system similar to the one Compaq has built in Cupertino
 will cost telcos and banks around the $22 million mark, said Liles.

 That compares to similar systems from IBM, using Sysplex, which can
 cost five times that much, he said.

 Compaq has already signed Sprint and NTT as customers but would not
 be drawn on which government agencies were interested in the
 technology.

 The software, as standard, includes so-called government compliance
 customer care. Liles explained that in the United States, at least,
 it would allow reporting on which telephone numbers were called and
 the frequency of such dialling.

 It would take Compaq between four to six months to build such a
 system into a telco, bank or agency, Liles said. But the Cupertino
 system is simply built as a demonstration tool and does not handle
 Compaq transactions.

 Liles also confirmed that his company had noticed no difference in
 business as a result of the up-and-coming Y2K technology. Last
 week, IBM shares fell sharply on news of concerns that its
 mainframes were not performing too well. ®



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