Wednesday 4/19/00 8:54 AM Dave Pine President New Mexico Online c/o USAonline, Inc. 3100 N. A Street, Bldg A Midland, Texas 79705 888-544-2345 Dear Mr Pine: Calvin from USAonline phoned me twice yesterday. In the first call Calvin began an investigation into why I've been denied access to the web site which I've paid for many years. In the afternoon Calvin left a message on our recorder. Calvin said that "for the time being" http://www.nmol.com/users/billp/ is changed to http://www.texasonline.net/users/billp/. And that ftp upload address is ftp. texasonline.net. I tried http://www.texasonline.net/users/billp/. This doenot not appear to be a valid link. Also the web page seen at http://www.nmol.com/users/billp/ on 4/19/00 9:08 AM was not posted by us. 1 I ask that you provide me an explanation of why I've been denied access to the internet services I've been paid for. 2 How a web page I've not posted and cannot change appears at http://www.nmol.com/users/billp/. 3 I ask that you see that the internet service I've paid be promptly restored. Sincerely William H. Payne http://www.geocities.com/CapitolHill/Congress/8327/ distribution Better Business Bureau of New Mexico
