https://www.mondaq.com/cyprus/personal-injury/1490338/the-pre-action-protocols-in-cyprus


The concept of ‘pre-action protocol' was introduced with the New Civil
Procedural Rules that were implemented on the 1st of September 2023 and
constitute a milestone in the evolution of civil litigation in Cyprus.
Cyprus
Litigation, Mediation & Arbitration
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Introduction
The concept of 'pre-action protocol' was introduced with the New Civil
Procedural Rules that were implemented on the 1st of September 2023 and
constitute a milestone in the evolution of civil litigation in Cyprus.
Pre-action protocols essentially refer to several rules and procedures that
need to be followed by the parties before any action in Court.

The concept of Pre-Action Protocols and Exceptions
The scope of pre-action protocols is to encourage a sufficient negotiation
between the parties in order to achieve an out of court settlement and
reduce the workload of the Court. Efforts for settlement out of court used
to be a common practice followed even before the introduction of the new
civil procedure rules. However, the new civil procedure rules officially
establish this practice and make it obligatory for the parties to entail in
a genuine attempt to achieve an out of court settlement. The court may
impose sanctions to parties that proceed to a court action without having
followed the relevant pre-action protocol.

However, it has to be mentioned that there are certain conditions under
which the pre-action protocols may not be followed. If for example a claim
is very urgent due to the time limit to file the lawsuit and following the
pre-action protocol would result in obvious adverse consequences for the
claimant, such as losing their actionable right due to delay, then the
pre-action protocol does not have to be followed.

It is emphasized though that the party that decides to skip the pre-action
protocol will need to provide the Court later on with the detailed
reasoning of this decision, and it is up to the Court's special discretion
to conclude whether the decision of not following the pre-action protocol
is acceptable or not.

The types of Pre-Action Protocols
Three pre-action protocols have been established, each of which intends to
cover different types of civil claims.

Protocol No.1 relates to any civil claim that has to do with a particular
and specific amount of money, such as any debts. In case of this type of
claim, the claimant has to send a letter of claim to the defendant which
needs to be drafted according to the rules of the Protocol. Some essential
rules are that the letter of claim has to include adequate and precise
information about the claim, include any account statements and copies of
documents which the claim might be based on, and stipulate any interest if
applicable as well as the legislation/case law that relates to the
interest. The defendant has 14 calendar days from the date of receipt of
the letter of claim to respond to the claimant.

By responding to the letter of claim, the defendant needs to clearly state
whether they accept the claim entirely or partially, or whether they reject
it, and in case that they reject the claim (either as a whole or partially)
they need to demonstrate in detail the reasons of rejection and include any
supporting documentation they might have. When the claim is accepted by the
defendant, the defendant needs to provide the claimant with a plan/offer to
cover the debt as well as details regarding their income and any relevant
supporting documentation.

Protocol No.2 is relevant to claims concerning road traffic accidents, and
cases where personal injuries are the primary concern. Thus, this type of
Protocol could include material damages as well as personal injuries.
According to this Protocol, the claimant needs to send to the defendant a
letter of claim, which must include information such as the facts
surrounding the incident, the nature and extent of injuries, the expected
amount of claim, description of any medical treatments that took place, any
loss of earnings etc.

The claimant has to attach all the necessary documentation in order to
support their claim. Thus, in cases where Protocol No.2 applies, medical
experts' reports play a crucial role, as they are necessary in order to
demonstrate the injuries suffered by the claimant as a result of the
accident. It is noted that the claimant must send two copies of the letter
of claim to the defendant; the defendant keeps one copy for themselves and
must provide their insurance company with the second copy.

Furthermore, the defendant has 28 days to reply to the claimant's letter,
even though an extension can be provided upon consent of the claimant. The
response needs to clearly state whether the claim is acceptable or not
(either partially or in its entirety), and if it is not acceptable, then
the defendant needs to analyse the reasons of rejection of claim and
include any supporting evidence they might have.

Protocol No.3 applies to cases when Protocols No.1 and No.2 are not
relevant. In contrast to the above types of Protocols, this Protocol is
less structured, in the sense that there is not a defined structure for the
letter of claim, neither a set deadline for the defendant to reply. It is
upon the parties to define these matters; however, the parties should
follow the same rationale as the two above Protocols. The letter of claim
should be as comprehensive and precise as possible and include any
supporting documentation, and the claimant has to provide the defendant
with reasonable time to reply to their claim depending on the nature and
complexity of the claim.

Moreover, the defendant has to acknowledge receipt of the letter of claim
within 14 calendar days from the date of receipt of the letter and shall
inform the claimant when they intend to fully respond to their claim. If
the defendant asks for an extension of the provided deadline to respond to
the claimant, then they must explain in detail the reasons for the
requested extension.

The establishment of the Pre-Action Protocols promotes a more collaborative
approach to dispute resolution. This encourages the early settlement of
cases that would prevent the parties from entailing in long and high-cost
court proceedings.

The content of this article is intended to provide a general guide to the
subject matter. Specialist advice should be sought about your specific
circumstances.

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