Re: [Dbmail-dev] Forwarding from Client

2006-09-20 Thread Aaron Stone
Let's look at this another way. Doing a single intake and manual distribution is a major bottleneck. What if you instead gave read/write permissions to your users to access #Users/info/INBOX via IMAP. The helpdeskers would check the main shared mailbox for new messages and reply to them from their

Re: [Dbmail-dev] Forwarding from Client

2006-09-20 Thread Nataraj S Narayan
Hi I dont quite like this scheme, but thats what the boss wants. My company wants to go for one single emailid for the outside world. Example [EMAIL PROTECTED] One person will download from the pop3 server and distribute after checking the content. I am using fetchmail as of now to download al

Re: [Dbmail-dev] Forwarding from Client

2006-09-19 Thread Geo Carncross
Seems like shared folders are the way to go here; having one person have access to everyone elses' INBOX directly. What's the status on shared folders in DBMail? The IMAP "Followup" flag is almost universally supported, so it can be used for "to-be-replied". For tracking if messages have been rep

Re: [Dbmail-dev] Forwarding from Client

2006-09-19 Thread Marc Dirix
You need some sort of ticket system? I wouldn't use dbmail itself for this kind of sorting but some kind of script. What do you mean with downloading? from a pop-source? If you use fetchmail, the original sender stays intact. For checking if the message is replied within 2 days you can che

[Dbmail-dev] Forwarding from Client

2006-09-19 Thread Nataraj S Narayan
Hi I am using DBMail + postfix for the past one year. Have settled down to 2.0.9 version for the past few months. The system is very much stable and hence and havent done any digging of late. 1. My boss wants me to implement a system where all the mails are downloaded by one person and then