Package: otrs2 Version: 3.1.5+dfsg1-1 Severity: normal
I experienced two issues with the section Customer Company Management, not sure if that should go on the same bug report or not. 1. When you click on the "Customer Companies" link on the main Admin interface, it shows an error saying that it can't find "/usr/share/perl/5.10.1/Locale/Codes/Country.pm", that is because in Debian it is located at "/usr/share/perl/5.10.1/Locale/Country.pm"; a symlink did the trick for me but I'm sure there's must be a cleaner way to fix that. 2. Once that first issue is fixed, you can get to page "Customer Company Management", however when you click on "Add customer company" it just crashes with an Internal Server Error that I have been unable to debug. Voila! -- System Information: Debian Release: 6.0.5 APT prefers stable APT policy: (500, 'stable') Architecture: amd64 (x86_64) Kernel: Linux 2.6.32-028stab089.1 (SMP w/16 CPU cores) Locale: LANG=en_US, LC_CTYPE=en_US (charmap=ISO-8859-1) Shell: /bin/sh linked to /bin/bash Versions of packages otrs2 depends on: ii adduser 3.112+nmu2 add and remove users and groups ii apache2-mpm-prefork 2.2.16-6+squeeze7 Apache HTTP Server - traditional n ii dbconfig-common 1.8.46+squeeze.0 common framework for packaging dat ii debconf [debconf-2.0 1.5.36.1 Debian configuration management sy ii libapache2-reload-pe 0.10-2 Reload Perl modules when changed o ii libauthen-sasl-perl 2.1500-1 Authen::SASL - SASL Authentication ii libcrypt-passwdmd5-p 1.3-9 interoperable MD5-based crypt() fo ii libcss-minifier-perl 0.01-1 Perl extension for minifying CSS ii libdate-pcalc-perl 6.1-1 Perl module for Gregorian calendar ii libdbd-mysql-perl 4.016-1 Perl5 database interface to the My ii libdbi-perl 1.612-1 Perl Database Interface (DBI) ii libemail-valid-perl 0.184-1 Perl module for checking the valid ii libgd-graph-perl 1.44-3 Graph Plotting Module for Perl 5 ii libgd-text-perl 0.86-5 Text utilities for use with GD ii libio-stringy-perl 2.110-4 Perl modules for IO from scalars a ii libjavascript-minifi 1.05-1 Perl extension for minifying JavaS ii libjs-jquery 1.7.1-1 JavaScript library for dynamic web ii libjs-jquery-ui 1.8.ooops.20+dfsg-1 JavaScript UI library for dynamic ii libjs-prototype 1.6.1-1 JavaScript Framework for dynamic w ii libjs-yui 2.8.2r1~squeeze-1 Yahoo User Interface Library ii libjson-perl 2.53-1 module for manipulating JSON-forma ii libmail-pop3client-p 2.17-1 POP3 client module for perl ii libmailtools-perl 2.06-1 Manipulate email in perl programs ii libmime-tools-perl 5.428-1 Perl5 modules for MIME-compliant m ii libnet-imap-simple-p 1.1900-1 Perl module to manage an IMAP acco ii libnet-imap-simple-s 1.3-3 Subclass of Net::IMAP::Simple with ii libnet-smtp-ssl-perl 1.01-2 SSL support for Net::SMTP ii libpdf-api2-perl 0.73-1 module for creating or modifying P ii libsoap-lite-perl 0.712-2 Perl implementation of a SOAP clie ii libtext-csv-perl 1.18-1 comma-separated values manipulator ii libtext-diff-perl 1.37-1 Perl module to find differences in ii libxml-feedpp-perl 0.41-1 module to parse/write/merge/edit R ii libxml-parser-perl 2.36-1.1+b1 Perl module for parsing XML files ii libyaml-perl 0.71-1 YAML Ain't Markup Language ii perl [libdigest-sha- 5.10.1-17squeeze3 Larry Wall's Practical Extraction ii ttf-dejavu-core 2.31-1 Vera font family derivate with add ii ttf-dejavu-extra 2.31-1 Vera font family derivate with add ii ucf 3.0025+nmu1 Update Configuration File: preserv Versions of packages otrs2 recommends: pn aspell | ispell <none> (no description available) ii libapache-dbi-perl 1.08-1 Connect apache server to database ii mysql-server 5.1.61-0+squeeze1 MySQL database server (metapackage ii mysql-server-5.1 [mysq 5.1.61-0+squeeze1 MySQL database server binaries and pn procmail | maildrop <none> (no description available) Versions of packages otrs2 suggests: pn libencode-hanextra-perl <none> (no description available) pn libnet-ldap-perl <none> (no description available) pn otrs2-doc-en | otrs2-doc-de <none> (no description available) -- debconf information: otrs2/install-error: abort otrs2/remove-error: abort otrs2/pgsql/method: unix socket otrs2/pgsql/authmethod-admin: ident otrs2/db/app-user: otrs otrs2/pgsql/changeconf: false otrs2/pgsql/authmethod-user: ident otrs2/internal/skip-preseed: false otrs2/remote/port: otrs2/upgrade-backup: true otrs2/pgsql/admin-user: postgres otrs2/db/dbname: otrs2 otrs2/dbconfig-reinstall: false otrs2/db/basepath: * otrs2/dbconfig-install: true otrs2/pgsql/manualconf: otrs2/mysql/method: unix socket otrs2/dbconfig-remove: otrs2/upgrade-error: abort otrs2/remote/newhost: otrs2/internal/reconfiguring: false otrs2/purge: false * otrs2/database-type: mysql otrs2/pgsql/no-empty-passwords: otrs2/dbconfig-upgrade: true otrs2/passwords-do-not-match: otrs2/remote/host: otrs2/missing-db-package-error: abort otrs2/mysql/admin-user: root -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
