Package: otrs2 Version: 3.2.7-1 Severity: serious User: debian...@lists.debian.org Usertags: piuparts
Hi, a test with piuparts revealed that your package uses files from /usr/share/doc in its maintainer scripts which is a violation of Policy 12.3: "Packages must not require the existence of any files in /usr/share/doc/ in order to function." http://www.debian.org/doc/debian-policy/ch-docs.html#s12.3 These files must be moved to /usr/share/$PACKAGE and may be symlinked from /usr/share/doc/$PACKAGE. This piuparts test prevents the installation of (most) files into /usr/share/doc with 'dpkg --path-exclude=...'. >From the attached log (scroll to the bottom...): Selecting previously unselected package otrs2. (Reading database ... 14864 files and directories currently installed.) Unpacking otrs2 (from .../archives/otrs2_3.2.7-1_all.deb) ... Warning: The home dir /usr/share/otrs you specified can't be accessed: No such file or directory Adding system user `otrs' (UID 103) ... Adding new user `otrs' (UID 103) with group `www-data' ... Not creating home directory `/usr/share/otrs'. Setting up otrs2 (3.2.7-1) ... dbconfig-common: writing config to /etc/dbconfig-common/otrs2.conf Creating config file /etc/dbconfig-common/otrs2.conf with new version Creating config file /etc/otrs/database.pm with new version granting access to database otrs2 for otrs@localhost: success. verifying access for otrs@localhost: success. creating database otrs2: success. verifying database otrs2 exists: success. populating database via sql... done. dbconfig-common: flushing administrative password Creating config file /etc/otrs/Kernel/Config.pm with new version Creating config file /etc/otrs/Kernel/Config/GenericAgent.pm with new version Creating config file /etc/otrs/maintenance.html with new version Creating config file /etc/otrs/cron with new version Creating config file /etc/otrs/fetchmailrc with new version ERROR: Can't read /usr/share/otrs/RELEASE: No such file or directory This file is needed by central system parts of OTRS, the system will not work without this file. Died at /usr/share/otrs/Kernel/Config/Defaults.pm line 1914. dpkg: error processing otrs2 (--configure): subprocess installed post-installation script returned error exit status 2 Errors were encountered while processing: otrs2 Cheers, Andreas
otrs2_3.2.7-1.log.gz
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