Bug#931772: [request-tracker-maintainers] Bug#931772: RT: On Create scrip ran but ticket not created

2020-04-11 Thread Sergio Gelato
I agree that one should avoid forking RT unnecessarily. While I still think that the current behaviour is flawed, it hasn't been an urgent concern since I've addressed the performance issue that acted as a trigger in my environment. If it were, I (as a non-paying customer with correspondingly lo

Bug#931772: [request-tracker-maintainers] Bug#931772: RT: On Create scrip ran but ticket not created

2020-04-10 Thread Dominic Hargreaves
Control: tags -1 + moreinfo On Wed, Jul 10, 2019 at 11:24:05AM +0200, Sergio Gelato wrote: > Package: request-tracker4 > Version: 4.4.1-3+deb9u3 > > I've run into the following problem when submitting a ticket with a large > binary attachment. An On Create scrip is triggered (as configured for th

Bug#931772: RT: On Create scrip ran but ticket not created

2019-07-10 Thread Sergio Gelato
Package: request-tracker4 Version: 4.4.1-3+deb9u3 I've run into the following problem when submitting a ticket with a large binary attachment. An On Create scrip is triggered (as configured for the queue) and sends e-mail with a copy of the attachment, but in the process the web server times out (