Package: otrs2 Version: 3.1.2+dfsg1-1 Severity: serious User: debian...@lists.debian.org Usertags: piuparts
Hi,
during a test with piuparts I noticed your package failed to install. As
per definition of the release team this makes the package too buggy for
a release, thus the severity.
>From the attached log (scroll to the bottom...):
electing previously unselected package otrs2.
(Reading database ... 14639 files and directories currently installed.)
Unpacking otrs2 (from .../otrs2_3.1.2+dfsg1-1_all.deb) ...
Warning: The home dir /usr/share/otrs you specified can't be accessed: No
such file or directory
Adding system user `otrs' (UID 102) ...
Adding new user `otrs' (UID 102) with group `www-data' ...
Not creating home directory `/usr/share/otrs'.
Setting up otrs2 (3.1.2+dfsg1-1) ...
dbconfig-common: writing config to /etc/dbconfig-common/otrs2.conf
Creating config file /etc/dbconfig-common/otrs2.conf with new version
Creating config file /etc/otrs/database.pm with new version
creating postgres user otrs: success.
verifying creation of user: success.
creating database otrs2: success.
verifying database otrs2 exists: success.
populating database via sql... done.
dbconfig-common: flushing administrative password
Creating config file /etc/otrs/Kernel/Config.pm with new version
Creating config file /etc/otrs/Kernel/Config/GenericAgent.pm with new version
Creating config file /etc/otrs/maintenance.html with new version
Creating config file /etc/otrs/cron with new version
Creating config file /etc/otrs/fetchmailrc with new version
Creating config file /etc/apache2/conf.d/otrs2 with new version
Module perl already enabled
Enabling module rewrite.
To activate the new configuration, you need to run:
service apache2 restart
invoke-rc.d: policy-rc.d denied execution of force-reload.
Subroutine Load redefined at (eval 17) line 2.
Subroutine Load redefined at /usr/share/otrs/Kernel/Config/Files/ZZZAuto.pm
line 5.
DBD::Pg::db do failed: ERROR: column "freekey1" does not exist
LINE 1: SELECT freekey1, freetext1, freetime1 FROM ticket
^ at /usr/share/otrs/Kernel/System/DB.pm line 478.
no connection to syslog available
- /dev/log is not a socket at
/usr/share/otrs/Kernel/System/Log/SysLog.pm line 66
Migration started...
Step 1 of 23: Refresh configuration cache... done.
Step 2 of 23: Check framework version... done.
Step 3 of 23: Creating DynamicField tables (if necessary)... done.
Step 4 of 23: Create new dynamic fields for free fields (text, key, date)...
dpkg: error processing otrs2 (--configure):
subprocess installed post-installation script returned error exit status 2
configured to not write apport reports
Errors were encountered while processing:
otrs2
E: Sub-process /usr/bin/dpkg returned an error code (1)
Andreas
otrs2_3.1.2+dfsg1-1.log.gz
Description: GNU Zip compressed data
