Re: Ticketing systems

2003-12-10 Thread Pete S.
We too use cerberus and its quite a nice application and very inexpensive for what it does. Pete Shuleski Network Administrator http://www.nni.com John Gonzalez/netMDC admin wrote: We currently use a commercial system, but it works great for us, and the price really isnt that bad. It also is mo

Re: Ticketing systems

2003-12-10 Thread Pete S.
We too use cerberus and its quite a nice application and very inexpensive for what it does. Pete Shuleski Network Administrator http://www.nni.com John Gonzalez/netMDC admin wrote: We currently use a commercial system, but it works great for us, and the price really isnt that bad. It also is m

Re: Hidden Interfaces kernel patch (LVS)

2003-12-10 Thread Michael Loftis
Like I said, hidden and the like are not approved, arpfilter is the approved method of doing this now. I haven't yet converted here, but it's part of netfilter/iptables code and I know there is documentation out there onnit. --On Wednesday, December 10, 2003 16:52 -0500 Todd Charron <[EMAIL P

Re: Hidden Interfaces kernel patch (LVS)

2003-12-10 Thread Michael Loftis
Like I said, hidden and the like are not approved, arpfilter is the approved method of doing this now. I haven't yet converted here, but it's part of netfilter/iptables code and I know there is documentation out there onnit. --On Wednesday, December 10, 2003 16:52 -0500 Todd Charron <[EMAIL P

Re: Hidden Interfaces kernel patch (LVS)

2003-12-10 Thread Todd Charron
Is the noarp patch in the stable archive then? I haven't been able to find it. I was hoping to build it completely with software from the archive. It seems odd that the ipvs patch is there, but the noarp patch which is pretty much required to use ipvs isn't. Todd On December 10, 2003 04:14

Re: Hidden Interfaces kernel patch (LVS)

2003-12-10 Thread Michael Loftis
Uhm, I'm not sure where it is anymore but I do have some patches that apply more or less cleanly. The 'approved' method in 2.4 is to use arp filters. --On Wednesday, December 10, 2003 15:49 -0500 Todd Charron <[EMAIL PROTECTED]> wrote: Hi, I've been trying to set up an LVS with 2 directors an

Re: Ticketing systems

2003-12-10 Thread George Georgalis
On Wed, Dec 10, 2003 at 08:09:45PM +0100, Thomas Kirk wrote: >On Wed, Dec 10, 2003 at 06:40:41PM +0100, Emmanuel Lacour wrote: > >> replacing it with RT (bestpractical.com). A really great, widely used, >> stable and extensible system. It just need some work to feet our needs >> but is designed to

Re: Hidden Interfaces kernel patch (LVS)

2003-12-10 Thread Todd Charron
Is the noarp patch in the stable archive then? I haven't been able to find it. I was hoping to build it completely with software from the archive. It seems odd that the ipvs patch is there, but the noarp patch which is pretty much required to use ipvs isn't. Todd On December 10, 2003 04:14

Hidden Interfaces kernel patch (LVS)

2003-12-10 Thread Todd Charron
Hi, I've been trying to set up an LVS with 2 directors and 2 real servers. I've built the kernel from the 2.4.18 sources in stable along with the patch kernel-patch-2.4-ipvs. However, I can't seem to find the hidden devices patch in the archive. Does one exist? Or is there another place I

Re: Hidden Interfaces kernel patch (LVS)

2003-12-10 Thread Michael Loftis
Uhm, I'm not sure where it is anymore but I do have some patches that apply more or less cleanly. The 'approved' method in 2.4 is to use arp filters. --On Wednesday, December 10, 2003 15:49 -0500 Todd Charron <[EMAIL PROTECTED]> wrote: Hi, I've been trying to set up an LVS with 2 directors

Re: Ticketing systems

2003-12-10 Thread George Georgalis
On Wed, Dec 10, 2003 at 08:09:45PM +0100, Thomas Kirk wrote: >On Wed, Dec 10, 2003 at 06:40:41PM +0100, Emmanuel Lacour wrote: > >> replacing it with RT (bestpractical.com). A really great, widely used, >> stable and extensible system. It just need some work to feet our needs >> but is designed to

Hidden Interfaces kernel patch (LVS)

2003-12-10 Thread Todd Charron
Hi, I've been trying to set up an LVS with 2 directors and 2 real servers. I've built the kernel from the 2.4.18 sources in stable along with the patch kernel-patch-2.4-ipvs. However, I can't seem to find the hidden devices patch in the archive. Does one exist? Or is there another place I

Re: Ticketing systems

2003-12-10 Thread John Gonzalez/netMDC admin
We currently use a commercial system, but it works great for us, and the price really isnt that bad. It also is mostly written in PHP so you can change a good bit of it if you need to. The proprietarey part is the C binary that injects emails received into the database. http://www.cerberusweb.

Re: Ticketing systems

2003-12-10 Thread Thomas Kirk
On Wed, Dec 10, 2003 at 06:40:41PM +0100, Emmanuel Lacour wrote: > replacing it with RT (bestpractical.com). A really great, widely used, > stable and extensible system. It just need some work to feet our needs > but is designed to do that easily. The only real problem with RT is it's > needing fo

Re: duplicating servers - remote backup to HD

2003-12-10 Thread listbot
hi, is it possible to duplicate multiple directories that are not in the same root at once without rsyncing the root and excluding all other dirs? I want: rsync -avz server:/dir1 /backup/server1/dir1 \ server:/dir2 /backup/server1/otherdir/dir2 a so on, but this is bad syntax for rsy

Re: Ticketing systems

2003-12-10 Thread John Gonzalez/netMDC admin
We currently use a commercial system, but it works great for us, and the price really isnt that bad. It also is mostly written in PHP so you can change a good bit of it if you need to. The proprietarey part is the C binary that injects emails received into the database. http://www.cerberusweb.

Re: Ticketing systems

2003-12-10 Thread Thomas Kirk
On Wed, Dec 10, 2003 at 06:40:41PM +0100, Emmanuel Lacour wrote: > replacing it with RT (bestpractical.com). A really great, widely used, > stable and extensible system. It just need some work to feet our needs > but is designed to do that easily. The only real problem with RT is it's > needing fo

Re: Ticketing systems

2003-12-10 Thread Rico -mc- Gloeckner
On Wed, Dec 10, 2003 at 04:01:30PM -, Dan Ros wrote: > We are looking for a open source ticketing system. This is to be a internal > ticketing system, for escalated queries only, ie; not general tech support > queries. The helpdesk has their own proprietary system they use. At the > moment we a

Re: duplicating servers - remote backup to HD

2003-12-10 Thread listbot
hi, is it possible to duplicate multiple directories that are not in the same root at once without rsyncing the root and excluding all other dirs? I want: rsync -avz server:/dir1 /backup/server1/dir1 \ server:/dir2 /backup/server1/otherdir/dir2 a so on, but this is bad syntax for rsy

Re: Ticketing systems

2003-12-10 Thread Emmanuel Lacour
On Wed, Dec 10, 2003 at 04:01:30PM -, Dan Ros wrote: > We are looking for a open source ticketing system. This is to be a internal > ticketing system, for escalated queries only, ie; not general tech support > queries. The helpdesk has their own proprietary system they use. At the > moment we a

RE: Ticketing systems

2003-12-10 Thread Matias G. Lambert ( OSInet )
We use http://helpdesk.oneorzero.com/ Matias Lambert OSInet Telecomunicaciones Capital Federal - Buenos Aires Argentina - CA1185ACA [EMAIL PROTECTED] http://www.osinet.com.ar “I don’t know what kind of weapons will be used in the third world war, assuming there will be a third world war. But I c

Re: Ticketing systems

2003-12-10 Thread Maarten van der Hoef
We're thinking of using http://otrs.org/screenshot/ . Maarten

Re: Ticketing systems

2003-12-10 Thread Rico -mc- Gloeckner
On Wed, Dec 10, 2003 at 04:01:30PM -, Dan Ros wrote: > We are looking for a open source ticketing system. This is to be a internal > ticketing system, for escalated queries only, ie; not general tech support > queries. The helpdesk has their own proprietary system they use. At the > moment we a

Re: Ticketing systems

2003-12-10 Thread Emmanuel Lacour
On Wed, Dec 10, 2003 at 04:01:30PM -, Dan Ros wrote: > We are looking for a open source ticketing system. This is to be a internal > ticketing system, for escalated queries only, ie; not general tech support > queries. The helpdesk has their own proprietary system they use. At the > moment we a

RE: Ticketing systems

2003-12-10 Thread Matias G. Lambert ( OSInet )
We use http://helpdesk.oneorzero.com/ Matias Lambert OSInet Telecomunicaciones Capital Federal - Buenos Aires Argentina - CA1185ACA [EMAIL PROTECTED] http://www.osinet.com.ar “I don’t know what kind of weapons will be used in the third world war, assuming there will be a third world war. But I c

Re: Ticketing systems

2003-12-10 Thread Jogi Hofmüller
* Dan Ros <[EMAIL PROTECTED]> [2003-12-10 17:10]: > We are looking for a open source ticketing system. This is to be a internal > ticketing system, for escalated queries only, ie; not general tech support > queries. The helpdesk has their own proprietary system they use. At the > moment we are modi

Re: Ticketing systems

2003-12-10 Thread Maarten van der Hoef
We're thinking of using http://otrs.org/screenshot/ . Maarten -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]

Re: Ticketing systems

2003-12-10 Thread Norbert Tretkowski
* Dan Ros wrote: > We are looking for a open source ticketing system. This is to be a > internal ticketing system, for escalated queries only, ie; not > general tech support queries. The helpdesk has their own proprietary > system they use. At the moment we are modifying bugzilla to fit our > needs

Ticketing systems

2003-12-10 Thread Dan Ros
We are looking for a open source ticketing system. This is to be a internal ticketing system, for escalated queries only, ie; not general tech support queries. The helpdesk has their own proprietary system they use. At the moment we are modifying bugzilla to fit our needs, but I was wondering what

Re: Ticketing systems

2003-12-10 Thread Jogi Hofmüller
* Dan Ros <[EMAIL PROTECTED]> [2003-12-10 17:10]: > We are looking for a open source ticketing system. This is to be a internal > ticketing system, for escalated queries only, ie; not general tech support > queries. The helpdesk has their own proprietary system they use. At the > moment we are modi

Re: Ticketing systems

2003-12-10 Thread Norbert Tretkowski
* Dan Ros wrote: > We are looking for a open source ticketing system. This is to be a > internal ticketing system, for escalated queries only, ie; not > general tech support queries. The helpdesk has their own proprietary > system they use. At the moment we are modifying bugzilla to fit our > needs

Ticketing systems

2003-12-10 Thread Dan Ros
We are looking for a open source ticketing system. This is to be a internal ticketing system, for escalated queries only, ie; not general tech support queries. The helpdesk has their own proprietary system they use. At the moment we are modifying bugzilla to fit our needs, but I was wondering what

XFS filesystem quota seen as root but not user

2003-12-10 Thread Theodore Knab
I have a minor problem with XFS file-system quotas. Filesystem quotas are working, but I can not view the quota as a regular user. However, I can view the quota info as root. myserver:~$ quota -v -F xfs Disk quotas for user anut2 (uid 4878): Filesystem blocks quota limit grace files

MIDAS config files

2003-12-10 Thread Daniel Holze
Hello debian-isp, I wanne monitore more then one Server. So i have to config it via WebSite. After it, its HID 2,3,4,5. I cant set it in the conf files. Can u c&p me your MIDAS file or give me an example -- Best wishes daniel

XFS filesystem quota seen as root but not user

2003-12-10 Thread Theodore Knab
I have a minor problem with XFS file-system quotas. Filesystem quotas are working, but I can not view the quota as a regular user. However, I can view the quota info as root. myserver:~$ quota -v -F xfs Disk quotas for user anut2 (uid 4878): Filesystem blocks quota limit grace files

MIDAS config files

2003-12-10 Thread Daniel Holze
Hello debian-isp, I wanne monitore more then one Server. So i have to config it via WebSite. After it, its HID 2,3,4,5. I cant set it in the conf files. Can u c&p me your MIDAS file or give me an example -- Best wishes daniel -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject