RE: sane trouble-ticket systems

2003-08-26 Thread Matias G. Lambert ( OSInet )
PROTECTED] http://www.osinet.com.ar -Mensaje original- De: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Enviado el: Domingo, 24 de Agosto de 2003 02:32 a.m. Para: Brad Lay CC: [EMAIL PROTECTED] Asunto: Re: sane trouble-ticket systems Brad Lay <[EMAIL PROTECTED]> writes: > On Sun, 27

Re: sane trouble-ticket systems

2003-08-25 Thread jorge
Brad Lay <[EMAIL PROTECTED]> writes: > On Sun, 27 Jul 2003, Ralph J.Mayer wrote: ... > Are there any trouble-ticketing systems, which use php/mysql/postfix out > there? (php/cgi-bin whatever. im not that fussy). That'll work in woody. ... Tutos is a web-based project planning tool with "bug-repor

Re: sane trouble-ticket systems

2003-08-14 Thread Brad Lay
On Sun, 27 Jul 2003, Ralph J.Mayer wrote: > Hi, > > take a look at http://otrs.org/ > > > rm otrs looked nice, but I'll be buggered if I can get it working using postfix. Are there any trouble-ticketing systems, which use php/mysql/postfix out there? (php/cgi-bin whatever. im not that fussy). Th

Re: sane trouble-ticket systems

2003-08-12 Thread Jeff Waugh
On Sat, 2003-08-09 at 09:27, Brad Lay wrote: > Anybody know of a backport of request-tracker2 from testing/unstable? even > rt3 would do, so long as it'll work in Woody. It's a very simple, uncomplicated backport. You could do it very easily yourself. rt3 is significantly more difficult, however.

Re: sane trouble-ticket systems

2003-08-11 Thread Oliver Hitz
On 09 Aug 2003, Brad Lay wrote: > otrs looked nice, but I'll be buggered if I can get it working using > postfix. I don't see why this shouldn't work. OTRS supports fetching mails from a POP3 server, what more do you need? Regards -- Oliver Hitz [EMAIL PR

Re: sane trouble-ticket systems

2003-07-27 Thread Ralph J.Mayer
Hi, take a look at http://otrs.org/ rm -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]

Re: sane trouble-ticket systems

2003-07-10 Thread Stephane Bortzmeyer
On Wed, Jul 09, 2003 at 09:20:39PM -0400, Noah L. Meyerhans <[EMAIL PROTECTED]> wrote a message of 51 lines which said: > Currently we're using RT, and IMHO it sucks. Some of the things you want can be done with RT. > (i.e. no need to put a ticket number in the mail subject). Run rt-mailga

Re: sane trouble-ticket systems

2003-07-10 Thread Stephane Bortzmeyer
On Wed, Jul 09, 2003 at 09:20:39PM -0400, Noah L. Meyerhans <[EMAIL PROTECTED]> wrote a message of 51 lines which said: > Currently we're using RT, and IMHO it sucks. Some of the things you want can be done with RT. > (i.e. no need to put a ticket number in the mail subject). Run rt-mailga

Re: sane trouble-ticket systems

2003-07-10 Thread Adrian 'Dagurashibanipal' von Bidder
On Thursday 10 July 2003 03:20, Noah L. Meyerhans wrote: > Hi all. I'm searching for a trouble-ticket system that doesn't suck. One of the projects on my (infinitely long) I'll-do-one-of-those-when-I-get-time projects list. I thought rt was one of the best out there, but I know exactly what you

Re: sane trouble-ticket systems

2003-07-10 Thread Adrian 'Dagurashibanipal' von Bidder
On Thursday 10 July 2003 03:20, Noah L. Meyerhans wrote: > Hi all. I'm searching for a trouble-ticket system that doesn't suck. One of the projects on my (infinitely long) I'll-do-one-of-those-when-I-get-time projects list. I thought rt was one of the best out there, but I know exactly what you

sane trouble-ticket systems

2003-07-09 Thread Noah L. Meyerhans
Hi all. I'm searching for a trouble-ticket system that doesn't suck. Currently we're using RT, and IMHO it sucks. What I want is something *quiet*. What I want doesn't break threaded mail reading the way RT does. What I want leaves the headers of a message intact, rather than sending a whole ne

sane trouble-ticket systems

2003-07-09 Thread Noah L. Meyerhans
Hi all. I'm searching for a trouble-ticket system that doesn't suck. Currently we're using RT, and IMHO it sucks. What I want is something *quiet*. What I want doesn't break threaded mail reading the way RT does. What I want leaves the headers of a message intact, rather than sending a whole ne