Stefano Zacchiroli wrote: > Well, I certainly didn't mean to imply that bug report handling is not > something we should look into improving. It's the causation relationship > between that and the decreasing number of bug reports which seems > unlikely to me.
I think it is likely a real factor, though I have no evidence for that. But I think any good solution that is likely to fix it would have to involve somehow finding more volunteers to work on bug report handling. In my experience, Debian package maintainers generally are friendly and have their heart in the right place but just get frustrated after a while at trends like this one: http://qa.debian.org/data/bts/graphs/l/linux.png and this one: http://qa.debian.org/data/bts/graphs/l/linux-2.6.png I don't have any good fixes in mind, except for sharing work with upstream and other distros. That means: * making sure there is always a version with upstream support packaged in experimental, and ideally in stable-backports as well * working with bug reporters to test a recent version and backport fixes when they are found that way * explaining to bug reporters how to report their problem appropriately to upstream channels (and using the "forwarded" field in the BTS to indicate when that's done) * helping out on the upstream bugtracker so upstream has no reason to resent the increased workload you are providing I've been following this strategy for packages I work on, and it seems to work well. Thanks, Jonathan -- To UNSUBSCRIBE, email to debian-project-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org Archive: http://lists.debian.org/20130330234106.GA5995@elie.Belkin