CDROM PROBLEM

[Kuehl4664]

I HAVE A CDROM ATAPI 50X WHICH ACCORDING THE THE CONTROL PANEL SYSTEM AND
DEVICE MANAGER IS WORKING PROPERLY.
HOWEVER, IT IS NOT ACCESSIBLE THANKS TO HAVING RECEIVED A CD FROM
WINSTRUCT.COM CALLED "LEARNING WINDOWS: GETTING STARTED" WHICH STALLED IT AND
HAD TO REBOOT THE COMPUTER.
AFTER FINALLY CONTACTING SOMEONE WHO USED TO DEAL WITH THE COMPANY KESTAL
COMMUNICATION WHO DISTRIBUTES THE CD I WAS ADVISED TO REMOVE THE CDROM AND
REBOOT AND LET THE COMPUTER REFIND IT.  THIS DID NOT WORK.
DO YOU HAVE ANY IDEA WHO I CAN GET IT TO WORK AGAIN.