28-12-99 PNG Dear Sir/Madam: I have found your contact information in connection with an INTERNET search for "SM56" or "Motorola" or "ccmail". I am seeking assistance on installation of a Motorola SM56 PCI Speakerphone Modem and having it function properly with cc:Mail version 6.23. The modem installed properly under Windows 98. It uses a PCI slot and shows up on COM PORT 2. I can use it successfully with the supplied Bitware fax communication package. It works some of the time with my ISP (phone lines are very poor quality in my area). But, I cannot get the modem to talk to Ccmail. Specifically, this means that Ccmail will not even recognise a modem on COM PORT 2. There is no specific Ccmail modem (.mdm) file for this modem. All the other 22 Motorola .mdm files will not work. (I'm not very adept at writing my own modem file). Any advice would be greatly appreciated. Please reply to: [EMAIL PROTECTED] Thank You.