Re: [OT] user psychology

2003-03-25 Thread Pigeon
On Sun, Mar 23, 2003 at 08:51:35PM -0600, Kirk Strauser wrote: > At 2003-03-23T22:27:37Z, Raju Kurunkad <[EMAIL PROTECTED]> writes: > > > For laughs, you can read thru the "Bastard operator from hell" archives at > > > > http://bofh.ntk.net/Bastard.html > > That was written as *humor*? I'd thoug

Re: [OT] user psychology

2003-03-24 Thread donw
On Sun, Mar 23, 2003 at 12:32:19PM -0600, Alex Malinovich wrote: > 1) Rules. Make sure you have very simple, very precise, and very well > enforced rules. There should be no more than a dozen primary points > (backed up with "sub-rules" of course) because otherwise people won't > remember them. And

Re: [OT] user psychology

2003-03-23 Thread Kirk Strauser
At 2003-03-23T22:27:37Z, Raju Kurunkad <[EMAIL PROTECTED]> writes: > For laughs, you can read thru the "Bastard operator from hell" archives at > > http://bofh.ntk.net/Bastard.html That was written as *humor*? I'd thought it was a training manual. -- Kirk Strauser In Googlis non est, ergo non e

Re: [OT] user psychology

2003-03-23 Thread Raju Kurunkad
* ktb <[EMAIL PROTECTED]> [2003-03-23 13:43]: > I've been searching around the web for some documentation on how to deal > with users from the perspective of a systems administrator. I'm finding > a lot on account management and user policies but not much by way of > dealing with people. I'm inte

Re: [OT] user psychology

2003-03-23 Thread Alex Malinovich
On Sun, 2003-03-23 at 10:38, ktb wrote: > I've been searching around the web for some documentation on how to deal > with users from the perspective of a systems administrator. I'm finding > a lot on account management and user policies but not much by way of > dealing with people. I'm interested

Re: [OT] user psychology

2003-03-23 Thread Mark L. Kahnt
On Sun, 2003-03-23 at 11:38, ktb wrote: > I've been searching around the web for some documentation on how to deal > with users from the perspective of a systems administrator. I'm finding > a lot on account management and user policies but not much by way of > dealing with people. I'm interested

[OT] user psychology

2003-03-23 Thread ktb
I've been searching around the web for some documentation on how to deal with users from the perspective of a systems administrator. I'm finding a lot on account management and user policies but not much by way of dealing with people. I'm interested in educating myself about the different approac