On Tuesday 18 June 2002 02:57, Klaus Imgrund wrote:
> Well,
> I am an IT - dummy but I did deal with technical service for 15 years.
> What that whole Servicecontract stuff basically boils down to is that
> the customer wants somebody he can:
> a. complain to and scream at and
> b. sue for damages
Well,
I am an IT - dummy but I did deal with technical service for 15 years.
What that whole Servicecontract stuff basically boils down to is that
the customer wants somebody he can:
a. complain to and scream at and
b. sue for damages
Try that with a mailing list
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