Dear Valued Customer, Thank you for your enquiry. Creative believes in providing fast and efficient service to all our customers. In order for us to provide this service to you, we have launched the Creative Case Management system that will enable you to track and update your support request. You can therefore send new support requests at : http://asia.creative.com/support/contact/
Besides contacting our Creative Support, you may also wish to use our other web-based support solutions, such as the following websites that offer the latest updates, drivers and useful information for your Creative product. To help you identify your Creative product model for the correct drivers , please go to : http://asia.creative.com/support/prod_ident.asp To search for updates and drivers, please go to : http://asia.creative.com/support/drivers/ For product installation and user guides, go to : http://asia.creative.com/support/manuals/ There is also the Creative Knowledgebase, our latest value-added service that allows you to quickly solve your technical queries and problems by suggesting the best solutions to you. Click on the link below to access our Knowledgebase now. http://asia.creative.com/support/kb/ News and Update If you have enquiries regarding the latest product support for Windows XP, please go to : http://asia.creative.com/support/winxp/ Lastly, before contacting our Creative Support, please : 1) Know your product model and serial number and dated proof of purchase in advance. 2) Write down any error messages in detail that you feel are important to solving your problem. 3) Try all available self-help technical support resources e.g. Creative Knowledgebase We thank you for your interest and continuing support for Creative. Yours Sincerely, Customer Service Creative Labs, Asia Note: This is an automated reply. It is NOT necessary to reply to this email. In response to: -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]