[Bug 2113980] [NEW] GTK4 print dialog does not seem to load filter settings on 25.04

2025-06-11 Thread Andy Pearson
Public bug reported: The print dialog box in Papers and Gnome Text Editor on 25.04 does not appear to load settings correctly from non IPP printers, making it impossible to print to devices that show up correctly in CUPS and are accessible from other non-GTK4 programs. These are settings like prin

[Bug 2065432] Re: Unable to authenticate with smartcard: gnome-shell throws on unhandled promise rejection

2024-08-23 Thread Andy Speagle
This really needs to be cherry-picked for 24.04 ... users are literally having to hang onto packages from mantic in order to continue to use their systems. Me included. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubu

[Bug 2067785] Re: Improve power consumption of Broadcom CV3 Plus Device

2024-06-12 Thread Andy Chi
Since Mantic will be end on late July. Drop the SRU for Mantic. ** Changed in: libfprint (Ubuntu Mantic) Status: New => Won't Fix -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/b

[Bug 2067785] [NEW] Improve power consumption of Broadcom CV3 Plus Device

2024-05-31 Thread Andy Chi
] * Should be low because these IDs only affect on the machine with those Broadcom devices and it improves the power consumption. ** Affects: libfprint (Ubuntu) Importance: Undecided Assignee: Andy Chi (andch) Status: New ** Affects: libfprint (Ubuntu Jammy) Importance

[Bug 2051074] Re: Mirror mode doesn't work when panel only supports one refresh rate with reduced blanking

2024-02-25 Thread Andy Chi
** Tags added: originate-from-2048179 stella -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/2051074 Title: Mirror mode doesn't work when panel only supports one refresh rate with

[Bug 2031872] Re: Support Elan fp device [04F3:0C99]

2023-12-07 Thread Andy Chi
** Changed in: oem-priority Assignee: (unassigned) => Yao Wei (medicalwei) ** Changed in: oem-priority Importance: Undecided => Critical ** Changed in: oem-priority Status: New => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs,

[Bug 2034121] Re: Support goodix fingerprint [27c6:633C]

2023-12-07 Thread Andy Chi
** Changed in: oem-priority Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/bugs/2034121 Title: Support goodix fingerprint [27c6:633C] To

[Bug 2034481] Re: Cannot verify fingerprint if the storage is empty (Synaptics)

2023-12-07 Thread Andy Chi
** Changed in: oem-priority Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/bugs/2034481 Title: Cannot verify fingerprint if the storage is

[Bug 1930387] Re: The system voice doesn't change after disable "Over-Amplification"

2023-11-14 Thread Andy Chi
** Also affects: gnome-settings-daemon via https://gitlab.gnome.org/GNOME/gnome-settings-daemon/-/issues/767 Importance: Unknown Status: Unknown ** No longer affects: gnome-control-center ** Also affects: gnome-settings-daemon (Ubuntu) Importance: Undecided Status: New **

[Bug 2042796] Re: Ubuntu 20.04 The four corners of the touchscreen are not sensitive

2023-11-13 Thread Andy Chi
** Changed in: oem-priority Assignee: (unassigned) => Artur Pak (artur-at-work) ** Changed in: oem-priority Importance: Undecided => Critical -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.

[Bug 1930387] Re: The system voice doesn't change after disable "Over-Amplification"

2023-11-13 Thread Andy Chi
Hi @seb128, Yes, my expectation is that if user disable over-amplification from UI, it'll be the value of 100% only. ** No longer affects: gnome-control-center ** Bug watch added: gitlab.gnome.org/GNOME/gnome-settings-daemon/-/issues #767 https://gitlab.gnome.org/GNOME/gnome-settings-daemon/-

[Bug 1930387] Re: The system voice doesn't change after disable "Over-Amplification"

2023-11-03 Thread Andy Chi
https://gitlab.gnome.org/GNOME/gnome-control-center/-/issues/2726 ** Bug watch added: gitlab.gnome.org/GNOME/gnome-control-center/-/issues #2726 https://gitlab.gnome.org/GNOME/gnome-control-center/-/issues/2726 ** Also affects: gnome-control-center via https://gitlab.gnome.org/GNOME/gnome-c

[Bug 1995349] Re: [goodix] The enrolled finger is unknown to device

2023-10-03 Thread Andy Chi
The fix is included in 1.94.6 (mantic). ** No longer affects: libfprint (Ubuntu Kinetic) -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/bugs/1995349 Title: [goodix] The enrolled fing

[Bug 2034121] Re: Support goodix fingerprint [27c6:633C]

2023-10-01 Thread Andy Chi
** Also affects: libfprint (Ubuntu Lunar) Importance: Undecided Status: New ** Changed in: libfprint (Ubuntu Lunar) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https:/

[Bug 2034481] Re: Cannot verify fingerprint if the storage is empty (Synaptics)

2023-10-01 Thread Andy Chi
** Changed in: libfprint (Ubuntu Lunar) Assignee: (unassigned) => Andy Chi (andch) ** Changed in: libfprint (Ubuntu Lunar) Status: Invalid => In Progress -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in

[Bug 2034481] Re: Cannot verify fingerprint if the storage is empty (Synaptics)

2023-09-19 Thread Andy Chi
into system and re-enroll the finger * Login system with enrolled finger I can login the system with re-enrolled finger. ** Changed in: libfprint (Ubuntu Lunar) Status: New => Invalid ** Changed in: libfprint (Ubuntu Lunar) Assignee: Andy Chi (andch) => (unassigned) ** Tags r

[Bug 2034481] [NEW] Cannot verify print if the storage is empty (Synaptics)

2023-09-05 Thread Andy Chi
endor. ** Affects: oem-priority Importance: Critical Assignee: Andy Chi (andch) Status: Confirmed ** Affects: libfprint (Ubuntu) Importance: Medium Status: New ** Affects: libfprint (Ubuntu Jammy) Importance: Medium Assignee: Andy Chi (andch) Status

[Bug 1974293] Re: gnome-shell crashed on logout with SIGSEGV in js::gc::Cell::storeBuffer() from js::gc::PostWriteBarrierImpl()

2023-08-09 Thread Andy Chi
** Changed in: oem-priority Status: Confirmed => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gjs in Ubuntu. https://bugs.launchpad.net/bugs/1974293 Title: gnome-shell crashed on logout with SIGSEGV in js::g

[Bug 2025654] Re: package gnome-menus 3.36.0-1ubuntu3 failed to install/upgrade: dependency problems - leaving triggers unprocessed

2023-07-03 Thread Andy Airey
OK, seems I may have had a broken Python setup. Works after fixing it with sudo apt install --reinstall python3 python python3-minimal --fix-broken ** Changed in: gnome-menus (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Desktop

[Bug 2025654] [NEW] package gnome-menus 3.36.0-1ubuntu3 failed to install/upgrade: dependency problems - leaving triggers unprocessed

2023-07-03 Thread Andy Airey
Public bug reported: This happened after running: sudo apt install eid-mw eid-viewer Which I did after installing the following deb manually: https://eid.belgium.be/sites/default/files/software/eid-archive_2023.2_all.deb ProblemType: Package DistroRelease: Ubuntu 22.04 Package: gnome-menus 3.36.

[Bug 1976204] Re: Screen freeze and high CPU when a second monitor of different scaling factor is attached (but only if DING is active)

2023-06-16 Thread Andy Chi
** Changed in: oem-priority Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1976204 Title: Screen freeze and high CPU when a second monit

[Bug 1966635] Re: can't move file/directory by drag and drop by using touch monitor

2023-05-22 Thread Andy Chi
** Tags added: originate-from-2019935 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1966635 Title: can't move file/directory by drag and drop by using touch monitor To manage noti

[Bug 1974293] Re: gnome-shell crashed with SIGSEGV in js::gc::Cell::storeBuffer() from js::gc::PostWriteBarrierImpl()

2023-03-22 Thread Andy Chi
Hi @vanvugt, Sure, I changed this bug to public. ** Information type changed from Private to Public -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1974293 Title: gnome-shell c

[Bug 2008067] Re: To support Elan fp device [04F3:0C82]

2023-03-21 Thread Andy Chi
** Changed in: oem-priority Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/bugs/2008067 Title: To support Elan fp device [04F3:0C82] To m

[Bug 1966635] Re: can't move file/directory by drag and drop by using touch monitor

2023-03-03 Thread Andy Chi
** Tags added: originate-from-2007815 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1966635 Title: can't move file/directory by drag and drop by using touch monitor To manage noti

[Bug 2008067] Re: To support Elan fp device [04F3:0C82]

2023-03-02 Thread Andy Chi
This id is included in Lunar and Kinetic. ** Also affects: libfprint (Ubuntu Lunar) Importance: Medium Status: New ** Also affects: libfprint (Ubuntu Kinetic) Importance: Undecided Status: New ** Changed in: libfprint (Ubuntu Kinetic) Importance: Undecided => Medium ** Ch

[Bug 2008067] [NEW] To support Elan fp device [04F3:0C82]

2023-02-22 Thread Andy Chi
Public bug reported: https://gitlab.freedesktop.org/libfprint/libfprint/-/commit/2b760dfa380ceff152ff8105a2aad76d85ec1ddc This ID is included in upstream. [Impact] * Devices have Elan [04F3:0C82] fingerprint component will get supported. [Test Plan] * Find a machine with this fingerprint

[Bug 1968040] Re: Blanked screen doesn't wake up after locking [drmModeAtomicCommit: Argument invalide] [drmModeAtomicCommit: Invalid argument]

2023-02-22 Thread Andy Chi
I found an easier way to reproduce this issue by the following steps: 1. Log out and select xorg 2. Log in and log out again to select wayland session 3. super + L to make screen blank. I can reproduce this issue easily. I tried the latest drm-tip/linux-next then I can't reproduce this issue. Th

[Bug 1966635] Re: can't move file/directory by drag and drop by using touch monitor

2023-02-13 Thread Andy Chi
** Tags added: originate-from-2006441 ** Tags added: originate-from-2006547 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1966635 Title: can't move file/directory by drag and drop

[Bug 1995349] Re: [goodix] The enrolled finger is unknown to device

2023-02-08 Thread Andy Chi
** Also affects: libfprint (Ubuntu Jammy) Importance: Undecided Status: New ** Also affects: libfprint (Ubuntu Lunar) Importance: Undecided Status: New ** Also affects: libfprint (Ubuntu Kinetic) Importance: Undecided Status: New ** Changed in: libfprint (Ubuntu Kin

[Bug 1966635] Re: can't move file/directory by drag and drop by using touch monitor

2023-01-02 Thread Andy Chi
** Tags added: originate-from-2000750 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1966635 Title: can't move file/directory by drag and drop by using touch monitor To manage noti

[Bug 1990209] Re: To support Goodix fp device [27C6:631C]

2022-12-07 Thread Andy Chi
** Changed in: libfprint (Ubuntu) Status: New => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/bugs/1990209 Title: To support Goodix fp device [27C6:631C] To man

[Bug 1966911] Re: Cannot enroll finger on Jammy

2022-12-01 Thread Andy Chi
** Changed in: libfprint-2-tod1-goodix Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/bugs/1966911 Title: Cannot enroll finger on Jammy T

[Bug 1989313] Re: To support Goodix fp device [27C6:634C]

2022-12-01 Thread Andy Chi
** Changed in: oem-priority Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/bugs/1989313 Title: To support Goodix fp device [27C6:634C] To

[Bug 1990209] Re: To support Goodix fp device [27C6:631C]

2022-12-01 Thread Andy Chi
** Changed in: oem-priority Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/bugs/1990209 Title: To support Goodix fp device [27C6:631C] To

[Bug 1989314] Re: To support Elan fp device [04F3:0C88]

2022-11-21 Thread Andy Chi
** Changed in: oem-priority Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/bugs/1989314 Title: To support Elan fp device [04F3:0C88] To m

[Bug 1990089] Re: Screen freeze when performing memory stress in Wayland mode

2022-11-03 Thread Andy Chi
** Tags added: originate-from-1992399 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1990089 Title: Screen freeze when performing memory stress in Wayland mode To manage notificati

[Bug 1969422] Re: gnome-shell crashed with SIGSEGV in gbm_surface_release_buffer() from meta_drm_buffer_gbm_finalize() from g_object_unref() from g_object_unref() from g_set_object()

2022-11-01 Thread Andy Chi
** Changed in: oem-priority Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1969422 Title: gnome-shell crashed with SIGSEGV in gbm_surfac

[Bug 1995349] [NEW] [goodix] The enrolled finger is unknown to device

2022-11-01 Thread Andy Chi
finger * Login with right index finger [Where problems could occur] * This is only affected goodix fingerprint device ** Affects: libfprint Importance: Unknown Status: Unknown ** Affects: oem-priority Importance: Critical Assignee: Andy Chi (andch) Status

[Bug 1988625] Re: Left-over cursor visible on second screen

2022-11-01 Thread Andy Chi
Plug a 4k external monitor to XPS 9320, set the external monitor to 100% and set the internal monitor to 200%. Enable -proposed pocket and install mutter (42.5-0ubuntu1), wiggle mouse 20 times and no cursor left on my internal monitor. ** Tags removed: verification-needed verification-needed-jam

[Bug 1990089] Re: Screen freeze when performing memory stress in Wayland mode

2022-10-24 Thread Andy Chi
** Tags added: originate-from-1981168 somerville -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1990089 Title: Screen freeze when performing memory stress in Wayland mode To manage

[Bug 1969422] Re: gnome-shell crashed with SIGSEGV in gbm_surface_release_buffer() from meta_drm_buffer_gbm_finalize() from g_object_unref() from g_object_unref() from g_set_object()

2022-09-20 Thread Andy Chi
** Tags added: originate-from-1989842 sutton -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1969422 Title: gnome-shell crashed with SIGSEGV in gbm_surface_release_buffer() from me

[Bug 1990209] [NEW] To support Goodix fp device [27C6:631C]

2022-09-19 Thread Andy Chi
fingerprint device * Launch `settings` and enable `Fingerprint Login` * Enroll finger and then logout * Login system with enrolled finger [Where problems could occur] * The only impact will be [27C6:631C] will be supported. ** Affects: oem-priority Importance: Critical Assignee: Andy Chi

[Bug 1956885] Re: Incorrect verify implementation, unable to verify on one finger

2022-09-13 Thread Andy Chi
Hi Loic, I built a new deb here, please also check on your side. I can verify with one finger. fpritd-verify also works from my testing. https://launchpad.net/~andch/+archive/ubuntu/staging-fprint ** No longer affects: libfprint (Ubuntu) ** Changed in: oem-priority Status: Confirmed => I

[Bug 1989313] [NEW] To support Elan fp device [04F3:0C88]

2022-09-11 Thread Andy Chi
Public bug reported: https://gitlab.freedesktop.org/libfprint/libfprint/-/commit/7899bf4240819a28f3e29bd40d4e36aa432343b6 This ID is included in upstream. [Impact] * Devices have Elan [04F3:0C88] fingerprint component will get supported. [Test Plan] * Find a machine with this fingerprint

[Bug 1989314] [NEW] To support Elan fp device [04F3:0C88]

2022-09-11 Thread Andy Chi
fingerprint device * Launch `settings` and enable `Fingerprint Login` * Enroll finger and then logout * Login system with enrolled finger [Where problems could occur] * The only impact will be [04F3:0C88] will be supported. ** Affects: oem-priority Importance: Critical Assignee: Andy Chi

[Bug 1989102] [NEW] Dragging windows is very slow and choppy

2022-09-08 Thread Andy Freeborough
Public bug reported: 1. UBUNTU VERSION Distributor ID: Ubuntu Description:Ubuntu 22.04.1 LTS Release:22.04 Codename: jammy 2. PACKAGE VERSION gdm3: Installed: 42.0-1ubuntu7 Candidate: 42.0-1ubuntu7 Version table: *** 42.0-1ubuntu7 500 500 http://gb.archive.ubun

[Bug 1969422] Re: gnome-shell crashed with SIGSEGV in gbm_surface_release_buffer() from meta_drm_buffer_gbm_finalize() from g_object_unref() from g_object_unref() from g_set_object()

2022-09-02 Thread Andy Chi
Hello @vanvugt, I tried with gnome-42.4 with steps below and gnome-shell works fine [Device] Laptop with iGPU (intel) and dGPU (amd) [steps] 1. Plug a monitor on iGPU (intel internal graphic) and plug the other monitor on dGPU (amd gpu) 2. Boot into system 3. Open gnome-settings-daemon and selec

[Bug 1969422] Re: gnome-shell crashed with SIGSEGV in gbm_surface_release_buffer() from meta_drm_buffer_gbm_finalize() from g_object_unref() from g_object_unref() from g_set_object()

2022-08-18 Thread Andy Chi
** Changed in: oem-priority Importance: High => Critical -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1969422 Title: gnome-shell crashed with SIGSEGV in gbm_surface_release_buf

[Bug 1956885] Re: Incorrect verify implementation, unable to verify on one finger

2022-08-15 Thread Andy Chi
** Changed in: libfprint-2-tod1-broadcom Status: New => Confirmed ** Changed in: libfprint-2-tod1-broadcom Importance: Undecided => Critical ** Changed in: libfprint-2-tod1-broadcom Assignee: (unassigned) => Andy Chi (andch) ** Also affects: libfprint (Ubuntu) I

[Bug 1966911] Re: Cannot enroll finger on Jammy

2022-08-12 Thread Andy Chi
** Changed in: oem-priority Status: Confirmed => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/bugs/1966911 Title: Cannot enroll finger on Jammy To manage notifi

[Bug 1969422] Re: gnome-shell crashed with SIGSEGV in gbm_surface_release_buffer() from meta_drm_buffer_gbm_finalize() from g_object_unref() from g_object_unref() from g_set_object()

2022-08-10 Thread Andy Chi
** Tags added: oem-priority originate-from-1981416 somerville ** Changed in: oem-priority Status: New => Confirmed ** Changed in: oem-priority Assignee: (unassigned) => Andy Chi (andch) ** Changed in: oem-priority Importance: Undecided => High -- You received

[Bug 1981974] Re: FP identify is not working with broadcom sensor on Jammy

2022-08-09 Thread Andy Chi
** Also affects: libfprint (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/bugs/1981974 Title: FP identify is not working with broa

[Bug 1966635] Re: can't move file/directory by drag and drop by using touch monitor

2022-08-01 Thread Andy Chi
** Tags added: originate-from-1982904 stella -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to nautilus in Ubuntu. https://bugs.launchpad.net/bugs/1966635 Title: can't move file/directory by drag and drop by using touch monitor To ma

[Bug 1966635] Re: can't move file/directory by drag and drop by using touch monitor

2022-08-01 Thread Andy Chi
** Tags added: originate-from-1981676 somerville -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to nautilus in Ubuntu. https://bugs.launchpad.net/bugs/1966635 Title: can't move file/directory by drag and drop by using touch monitor T

[Bug 1936302] Re: To support elanmoc driver

2022-07-08 Thread Andy Chi
** Changed in: libfprint (Ubuntu) Status: In Progress => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/bugs/1936302 Title: To support elanmoc driver To manage no

[Bug 1976204] Re: Screen freeze and high CPU when a second monitor of different scaling factor is attached (but only if DING is active)

2022-07-05 Thread Andy Chi
** Changed in: oem-priority Status: Confirmed => Fix Committed -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1976204 Title: Screen freeze and high CPU when a second monitor

[Bug 1976204] Re: Screen freeze and high CPU when a second monitor of different scaling factor is attached (but only if DING is active)

2022-06-28 Thread Andy Chi
Enable -proposed on XPS9310(3456x2160), install gnome-shell-extension- desktop-icons-ng (43-2ubuntu1). [steps] 1. Plug type-c monitor to DUT 2. Cold Boot into OS 3. Check the external monitor has signal 4. Click keyboard or move mouse to check system can work well External and built-in monitor wo

[Bug 1976204] Re: Screen freeze and high CPU when a second monitor of different scaling factor is attached (but only if DING is active)

2022-06-26 Thread Andy Chi
Hello @vanvugt, I manually edit workspaces-only-on-primary false in /usr/share/glib-2.0/schemas/10_ubuntu-settings.gschema.override /usr/share/glib-2.0/schemas/00_org.gnome.shell.gschema.override Followed the steps in the bug description, my screen freeze after the external monitor plugged.

[Bug 1976204] Re: Screen freeze and high CPU when a second monitor of different scaling factor is attached (but only if DING is active)

2022-06-23 Thread Andy Chi
Based on comment#57, I built a test deb for this issue. If anyone wants to test the patched gnome-shell-extension-desktop-icons-ng, please refer to https://launchpad.net/~andch/+archive/ubuntu/experimental-package. @vanvugt, thanks a lot! -- You received this bug notification because you are a m

[Bug 1976204] Re: Screen freeze if a 4K monitor is added to a 4K laptop while DING is active

2022-06-21 Thread Andy Chi
Tried with the newest mutter (42.2-0ubuntu1) and gnome-shell (42.2-0ubuntu0.2), the screen freeze after I plug external monitor. ** Attachment added: "gnome-shell-20220621.log" https://bugs.launchpad.net/oem-priority/+bug/1976204/+attachment/5598650/+files/gnome-shell-20220621.log -- You rec

[Bug 1976204] Re: Screen freeze if a 4K monitor is added to a 4K laptop while DING is active

2022-06-17 Thread Andy Chi
All the 4k eDP laptops will have this issue, I tried on HP ZBook (which includes nv card) and switch to wayland. Plug external 4k monitor can reproduce too. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs

[Bug 1976204] Re: Screen freeze

2022-06-16 Thread Andy Chi
If eDP is 4k or OLED (3456x2160), screen will freeze after plugging 4k external monitor. I switched to type-c to DP dongle, and the dongle works with other laptop with FHD eDP. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter i

[Bug 1976204] Re: Screen freeze

2022-06-16 Thread Andy Chi
Tried adding MUTTER_DEBUG_DISABLE_TRIPLE_BUFFERING=1 and screen freeze after plugging external monitor. I test with 2 different 4k monitor, one is ASUS and the other one is Benq. Both can cause this issue. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, whic

[Bug 1976204] Re: Screen freeze

2022-06-16 Thread Andy Chi
timestamp of freeze time: 16:27:00 gnome-shell[1880]KMS: [atomic] Setting plane 31 (/dev/dri/card0) property 'rotation' (33) to 1 Unplug external monitor and screen does not freeze: 16:27:23 gnome-shell[1880]KMS: [atomic] Page flip callback for CRTC (98, /dev/dri/card0), data: 0x559af8d398890 *

[Bug 1976204] Re: Screen freeze

2022-06-16 Thread Andy Chi
Follow comment #19 to enable MUTTER_DEBUG=kms and get the sos report ** Attachment added: "sosreport-ubuntu-XPS-13-9310-2022-06-16-cypwmhe.tar.xz" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1976204/+attachment/5597653/+files/sosreport-ubuntu-XPS-13-9310-2022-06-16-cypwmhe.tar.x

[Bug 1976204] Re: Screen freeze

2022-06-15 Thread Andy Chi
Ubuntu-bug xxx.crash Bug #1978764 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1976204 Title: Screen freeze To manage notifications about this bug go to: https://bugs.launchpad.n

[Bug 1936302] Re: To support elanmoc driver

2022-06-15 Thread Andy Chi
** Changed in: oem-priority Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/bugs/1936302 Title: To support elanmoc driver To manage notifi

[Bug 1976204] Re: Screen freeze

2022-06-14 Thread Andy Chi
@vanvugt, Sure, but we don't have type-c monitor in Lab. I'm using a type-c to HDMI dongle. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1976204 Title: Screen freeze To manage n

[Bug 1976204] Re: Screen freeze

2022-06-09 Thread Andy Chi
Set the DUT back to X, plug external 4K monitor. I won't see the screen freeze. [DUT] XPS 9310 [Monitor] ASUS PA279CV [kernel] 5.15.0-35-generic [BIOS] 3.4.0 ** Attachment added: "dpkg.txt" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1976204/+attachment/5596187/+files/dpkg.t

[Bug 1976204] Re: Screen freeze

2022-06-09 Thread Andy Chi
Change the title to "Screen freeze" to avoid any confusion of "system hang" or "system freeze". Sure, I'll add the debug in the /etc/environment. Thanks. ** Summary changed: - System freeze + Screen freeze -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, w

[Bug 1976204] Re: System freeze

2022-06-09 Thread Andy Chi
Sorry, connect type-c monitor directly without docking can also reproduce this issue. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1976204 Title: System freeze To manage notifica

[Bug 1976204] Re: system freeze and gnome-shell reports multiple stack trace

2022-06-07 Thread Andy Chi
** Description changed: [Summary] The system will run into freeze if I connect the external monitor through DP/HDMI with dongle DA310 or Docking WD19TB [Steps to reproduce] 1. Attact DA310 or WD19TB to DUT 2. Cold Boot into OS 3. Plug the DP/HDMI cable to DA310 or WD19TB 4. Check

[Bug 1976204] Re: system freeze and gnome-shell reports multiple stack trace

2022-06-06 Thread Andy Chi
I use `thread apply all bt full` to capture the gdb debug message and use `journalctl -b 0 /usr/bin/gnome-shell` to capture journal log. ** Attachment added: "gnome-shell-stack-trace-202206062108.tar.gz" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1976204/+attachment/5595073/+fi

[Bug 1976204] Re: system freeze and gnome-shell reports multiple stack trace

2022-06-06 Thread Andy Chi
Hi @3v1n0, [steps] 1. Install gnome-shell-dbgsym_42.1-0ubuntu0.1_amd64.ddeb, libglib2.0-dev-bin-dbgsym_2.72.1-1_amd64.ddeb, libmutter-test-10-dbgsym_42.1-0ubuntu1_amd64.ddeb, libglib2.0-0-dbgsym_2.72.1-1_amd64.ddeb, libglib2.0-tests-dbgsym_2.72.1-1_amd64.ddeb, mutter-10-tests-dbgsym_42.1-0ubu

[Bug 1976204] Re: system freeze and gnome-shell reports multiple stack trace

2022-06-01 Thread Andy Chi
** Also affects: gnome-shell-extension-desktop-icons-ng (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1976204 Title: syste

[Bug 1976204] Re: system freeze and gnome-shell reports multiple stack trace

2022-06-01 Thread Andy Chi
If I remove gnome-shell-extension-desktop-icons-ng, I can't reproduce this issue. Also I can't reproduce this issue under x-session. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs

[Bug 1976204] ShellJournal.txt

2022-05-31 Thread Andy Chi
apport information ** Attachment added: "ShellJournal.txt" https://bugs.launchpad.net/bugs/1976204/+attachment/5594178/+files/ShellJournal.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.lau

[Bug 1976204] ProcEnviron.txt

2022-05-31 Thread Andy Chi
apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1976204/+attachment/5594177/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launc

[Bug 1976204] ProcCpuinfoMinimal.txt

2022-05-31 Thread Andy Chi
apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1976204/+attachment/5594176/+files/ProcCpuinfoMinimal.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. http

[Bug 1976204] GsettingsChanges.txt

2022-05-31 Thread Andy Chi
apport information ** Attachment added: "GsettingsChanges.txt" https://bugs.launchpad.net/bugs/1976204/+attachment/5594175/+files/GsettingsChanges.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://

[Bug 1976204] Re: system freeze and gnome-shell reports multiple stack trace

2022-05-31 Thread Andy Chi
apport information ** Tags added: apport-collected jammy wayland-session ** Description changed: [Summary] The system will run into freeze if I connect the external monitor through DP/HDMI with dongle DA310 or Docking WD19TB [Steps to reproduce] 1. Attact DA310 or WD19TB to DUT 2.

[Bug 1976204] Re: system freeze and gnome-shell reports multiple stack trace

2022-05-29 Thread Andy Chi
** Attachment added: "syslog.log.tar.gz" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1976204/+attachment/5593680/+files/syslog.log.tar.gz -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https:/

[Bug 1976204] Re: system freeze and gnome-shell reports multiple stack trace

2022-05-29 Thread Andy Chi
** Tags added: oem-priority originate-from-1967530 somerville ** Changed in: oem-priority Status: New => Confirmed ** Changed in: oem-priority Importance: Undecided => Critical ** Changed in: oem-priority Assignee: (unassigned) => Andy Chi (andch) -- You received

[Bug 1976204] [NEW] system freeze and gnome-shell reports multiple stack trace

2022-05-29 Thread Andy Chi
Public bug reported: [Summary] The system will run into freeze if I connect the external monitor through DP/HDMI with dongle DA310 or Docking WD19TB [Steps to reproduce] 1. Attact DA310 or WD19TB to DUT 2. Cold Boot into OS 3. Plug the DP/HDMI cable to DA310 or WD19TB 4. Check the external monit

[Bug 1950244] Re: Cannot enroll fingerprint after re-install Focal

2022-05-22 Thread Andy Chi
** Also affects: libfprint (Ubuntu) Importance: Undecided Status: New ** Changed in: fprintd (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.

[Bug 1974275] Re: gnome-shell crash when executing keys/media-control checkbox test job

2022-05-20 Thread Andy Chi
Hi @vanvugt, Another bug is here Bug# 1974293 Thanks! -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1974275 Title: gnome-shell crash when executing keys/media-control checkbox

[Bug 1974275] Re: gnome-shell crash when executing keys/media-control checkbox test job

2022-05-20 Thread Andy Chi
-- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1974275 Title: gnome-shell crash when executing keys/media-control checkbox test job To manage notifications about this bug go to

[Bug 1974275] ShellJournal.txt

2022-05-20 Thread Andy Chi
anged in: oem-priority Importance: Undecided => Critical ** Changed in: oem-priority Assignee: (unassigned) => Andy Chi (andch) -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/

[Bug 1974275] ProcEnviron.txt

2022-05-20 Thread Andy Chi
apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1974275/+attachment/5591461/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launc

[Bug 1974275] ProcCpuinfoMinimal.txt

2022-05-20 Thread Andy Chi
apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1974275/+attachment/5591460/+files/ProcCpuinfoMinimal.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. http

[Bug 1974275] HookError_ubuntu.txt

2022-05-20 Thread Andy Chi
apport information ** Attachment added: "HookError_ubuntu.txt" https://bugs.launchpad.net/bugs/1974275/+attachment/5591459/+files/HookError_ubuntu.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://

[Bug 1974275] GsettingsChanges.txt

2022-05-20 Thread Andy Chi
apport information ** Attachment added: "GsettingsChanges.txt" https://bugs.launchpad.net/bugs/1974275/+attachment/5591458/+files/GsettingsChanges.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://

[Bug 1974275] Dependencies.txt

2022-05-20 Thread Andy Chi
apport information ** Attachment added: "Dependencies.txt" https://bugs.launchpad.net/bugs/1974275/+attachment/5591457/+files/Dependencies.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.lau

[Bug 1974275] [NEW] gnome-shell crash when executing keys/media-control checkbox test job

2022-05-20 Thread Andy Chi
5 RelatedPackageVersions: mutter-common 42.0-3ubuntu2 Tags: wayland-session jammy Uname: Linux 5.15.0-9027-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True ** Affects: oem-priority Importa

[Bug 1969428] Re: External display will be `Single Display` when HDMI plugged

2022-05-03 Thread Andy Chi
** Changed in: oem-priority Status: Confirmed => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1969428 Title: External display will be `Single Dis

[Bug 1969428] Re: External display will be `Single Display` when HDMI plugged

2022-04-26 Thread Andy Chi
Enable -proposed and install gnome-control-center 1:3.36.5-0ubuntu4 on Focal. Test it on DUT which have HDMI port, plug HDMI monitor (ASUS PA279). External monitor with `Join Displays` works as expected. ** Tags removed: verification-needed verification-needed-focal ** Tags added: verification-don

[Bug 1969428] Re: External display will be `Single Display` when HDMI plugged

2022-04-25 Thread Andy Chi
Include this patch won't change the detection behavior, it will 'do it better' to set a preferred scale when monitor plugged. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bu

[Bug 1951531] Re: Cannot copy file from Nautilus to desktop

2022-04-20 Thread Andy Chi
** Changed in: oem-priority Status: Confirmed => Won't Fix ** Changed in: oem-priority Status: Won't Fix => Invalid ** Changed in: nautilus (Ubuntu) Status: Confirmed => Invalid -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is

[Bug 1926062] Re: [hirsute/impish] Can't turn bluetooth on again after turning it off

2022-04-20 Thread Andy Chi
** Changed in: oem-priority Status: New => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-settings-daemon in Ubuntu. https://bugs.launchpad.net/bugs/1926062 Title: [hirsute/impish] Can't turn bluetooth on

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