[Bug 1713912] Re: Cannot authenticate to the snap store - Fails with dbus error: Message recipient disconnected from message bus without replying

*** This bug is a duplicate of bug 1714486 *** https://bugs.launchpad.net/bugs/1714486 ** This bug has been marked a duplicate of bug 1714486 snapd-login-service crashed with SIGABRT in g_mutex_clear() -- You received this bug notification because you are a member of Ubuntu Desktop Bugs,

[Bug 1713912] Re: Cannot authenticate to the snap store - Fails with dbus error: Message recipient disconnected from message bus without replying

This is due to snapd-login-service crashing, which is probably bug 1714486 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1713912 Title: Cannot authenticate to the snap

[Bug 1713912] Re: Cannot authenticate to the snap store - Fails with dbus error: Message recipient disconnected from message bus without replying

Setting to critical because a user cannot install a snap from Software. ** Changed in: gnome-software (Ubuntu) Importance: High => Critical -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-software in Ubuntu.

[Bug 1713912] Re: Cannot authenticate to the snap store - Fails with dbus error: Message recipient disconnected from message bus without replying

** Tags added: rls-aa-incoming -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1713912 Title: Cannot authenticate to the snap store - Fails with dbus error: Message

[Bug 1713912] Re: Cannot authenticate to the snap store - Fails with dbus error: Message recipient disconnected from message bus without replying

I'm getting the same error in a live session. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1713912 Title: Cannot authenticate to the snap store - Fails with dbus error:

[Bug 1713912] Re: Cannot authenticate to the snap store - Fails with dbus error: Message recipient disconnected from message bus without replying

Hi I was getting the same error, but was my mistake, I was using a bad username. When I used my correct username and password it works without issues (it even ask for my 2FA). Can you confirm if you are using the right credentials? This should be maybe a god idea to inform the bad credentials

[Bug 1713912] Re: Cannot authenticate to the snap store - Fails with dbus error: Message recipient disconnected from message bus without replying

Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: gnome-software (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-software in Ubuntu.

[Bug 1713912] Re: Cannot authenticate to the snap store - Fails with dbus error: Message recipient disconnected from message bus without replying

** Changed in: gnome-software (Ubuntu) Importance: Undecided => High ** Changed in: gnome-software (Ubuntu) Assignee: (unassigned) => Robert Ancell (robert-ancell) -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to