[Bug 1730091] Re: session freezes/hangs after undetermined amount of time

2018-01-05 Thread Launchpad Bug Tracker
[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.] ** Changed in: gnome-shell (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.

[Bug 1730091] Re: session freezes/hangs after undetermined amount of time

2017-11-06 Thread Nathanel Titane
Thank you for clarifying Dniel. Both instances crash regardless. apport does leave a crash file under /var/crash/ as well... -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.

[Bug 1730091] Re: session freezes/hangs after undetermined amount of time

2017-11-06 Thread Daniel van Vugt
Actually that gives me an idea. What if you use 'apport-cli' in place of 'ubuntu-bug'. Does it work then? -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1730091 Title: session

[Bug 1730091] Re: session freezes/hangs after undetermined amount of time

2017-11-06 Thread Daniel van Vugt
Sorry if you got a surprise. But there is nothing we can do with a crash file -- it needs to be analysed by the automatic upload procedure of 'ubuntu-bug'. So aside from us not needing it, it is potentially a security risk for you leaving the crash file there as any crash file could contain

[Bug 1730091] Re: session freezes/hangs after undetermined amount of time

2017-11-06 Thread Nathanel Titane
Daniel, the reason i copied the crash information and uploaded it is because apport (ubuntu-bug) seems to crash for no apparent reason when I try to get the file to the bug report. I understand there are protocols to follow but your removal of the file is kind of counter productive... -- You

[Bug 1730091] Re: session freezes/hangs after undetermined amount of time

2017-11-06 Thread Daniel van Vugt
Please upload the crash file using this command only: ubuntu-bug /var/crash/_my_crash_report.crash ** Attachment removed: "gnome-shell crash log" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1730091/+attachment/5004940/+files/gnome-shell-crash.crash ** Changed in:

[Bug 1730091] Re: session freezes/hangs after undetermined amount of time

2017-11-06 Thread Sebastien Bacher
Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions at

[Bug 1730091] Re: session freezes/hangs after undetermined amount of time

2017-11-06 Thread Nathanel Titane
Here it is. Copied from /var/crash/ - original name _usr_bin_gnome- shell.1000.crash ** Attachment added: "gnome-shell crash log" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1730091/+attachment/5004940/+files/gnome-shell-crash.crash -- You received this bug notification

[Bug 1730091] Re: session freezes/hangs after undetermined amount of time

2017-11-05 Thread Daniel van Vugt
Please look in /var/crash for crashes. If there are none then log into a VT (if you can - Ctrl+Alt+F4) and run: killall -ABRT gnome-shell Now look in /var/crash again. And upload the file using: ubuntu-bug /var/crash/_my_crash_report.crash ** Changed in: gnome-shell (Ubuntu) Status: