[Bug 1805438] Re: Print settings present two distinct interfaces for adding printers

2018-12-09 Thread Casey
So, the error "client-error-not-authorized" is from CUPS. Can someone shed light on that error? -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1805438 Title: Print set

[Bug 1805438] Re: Print settings present two distinct interfaces for adding printers

2018-11-30 Thread Casey
Yes. grep lpadmin /etc/group lpadmin:x:116:casey -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1805438 Title: Print settings present two distinct interfaces for add

[Bug 1805438] Re: Print settings present two distinct interfaces for adding printers

2018-11-30 Thread Till Kamppeter
Is your user account in the lpadmin group in /etc/group (this is default for the first user created during installation)? -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1

[Bug 1805438] Re: Print settings present two distinct interfaces for adding printers

2018-11-30 Thread Casey
Thanks for your followup. journalctl | grep cups-pk-helper yields exactly two entries from that day: Nov 26 11:08:22 localhost.localdomain gnome-control-c[27707]: cups-pk-helper: addition of printer 1002 failed: client-error-not-authorized Nov 26 16:33:53 localhost.localdomain gnome-control-c[7

[Bug 1805438] Re: Print settings present two distinct interfaces for adding printers

2018-11-30 Thread Till Kamppeter
For cups-pk-helper problems we need appropriate log files, as Sebastien already asked for. For the buttons, the "Additional printer settings" is not for adding printers but for getting into an advanced interface (system-config- printer). Perhaps one could rename it into "Advanced printer settings"

[Bug 1805438] Re: Print settings present two distinct interfaces for adding printers

2018-11-30 Thread Sebastien Bacher
Thanks, that looks normal. I'm Ccing Till who looks after printing in Ubuntu, maybe he has an idea what could be wrong/why cups-pk-helper errors out. You didn't attach your journalctl log around the time of the error, could you do that, it could include clues -- You received this bug notification

[Bug 1805438] Re: Print settings present two distinct interfaces for adding printers

2018-11-29 Thread Casey
groups: casey adm cdrom sudo dip plugdev lpadmin sambashare lxd -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1805438 Title: Print settings present two distinct inter

[Bug 1805438] Re: Print settings present two distinct interfaces for adding printers

2018-11-29 Thread Sebastien Bacher
what's the output of "groups" for your user? -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1805438 Title: Print settings present two distinct interfaces for adding pr

[Bug 1805438] Re: Print settings present two distinct interfaces for adding printers

2018-11-29 Thread Casey
apt policy cups-pk-helper reveals Installed: 0.2.6-1ubuntu1.2 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1805438 Title: Print settings present two distinct interf

[Bug 1805438] Re: Print settings present two distinct interfaces for adding printers

2018-11-29 Thread Sebastien Bacher
That's useful, what version of cups-pk-helper is installed (dpkg -l | grep cups-pk-helper)? It would be interesting to know if you have the fix from https://launchpad.net/ubuntu/+source/cups-pk- helper/0.2.6-1ubuntu1.2 ** Changed in: gnome-control-center (Ubuntu) Status: Incomplete => New

[Bug 1805438] Re: Print settings present two distinct interfaces for adding printers

2018-11-29 Thread Casey
Sure. ** Attachment added: "g-c-c.log" https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1805438/+attachment/5217393/+files/g-c-c.log -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu

[Bug 1805438] Re: Print settings present two distinct interfaces for adding printers

2018-11-29 Thread Sebastien Bacher
Thank you for your bug report, could you add your journalctl log/command line output after trying to add the printer and getting the error dialog? The "additional printer settings" button is a temporary Ubuntu workaround until the upstream settings UI provide feature parity (e.g printer sharing)

[Bug 1805438] Re: Print settings present two distinct interfaces for adding printers

2018-11-27 Thread Casey
** Attachment added: "Error" https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1805438/+attachment/5216781/+files/Screenshot%20from%202018-11-26%2016-33-59.png ** Tags added: ui -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is