[Bug 1863400] Re: gnome-shell reports problem on boot

2020-05-02 Thread Launchpad Bug Tracker
[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.] ** Changed in: gnome-shell (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.

[Bug 1863400] Re: gnome-shell reports problem on boot

2020-03-03 Thread Dave Goldsbrough
Happened again. Bug did not seem to submit report once more. Screenshot as per comment #2 Report was produced which I managed to see the details but sending report did not return a bug ID. See this from terminal where I carried out action 1a in comment #3. Still no bug ID.

[Bug 1863400] Re: gnome-shell reports problem on boot

2020-02-20 Thread Daniel van Vugt
Moeez, Please report your own bug by running: ubuntu-bug gnome-shell and please avoid commenting here. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1863400 Title:

[Bug 1863400] Re: gnome-shell reports problem on boot

2020-02-20 Thread Dave Goldsbrough
Moeez In future, whenever you get a bug and you know the name of package causing the problem use this command inside a terminal session making sure you first have an internet conection:- ubuntu-bug "packagename" So in my case I ran "ubuntu-bug gnome-shell" and it then does the business, goes

[Bug 1863400] Re: gnome-shell reports problem on boot

2020-02-20 Thread Moeez hussain
did not get the pop up after reboot hope it settle my issue now -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1863400 Title: gnome-shell reports problem on boot To manage

[Bug 1863400] Re: gnome-shell reports problem on boot

2020-02-20 Thread Moeez hussain
Dave running the apport command on terminal did not gave my any ID or some thing, i can update and upgarde and let see -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1863400

[Bug 1863400] Re: gnome-shell reports problem on boot

2020-02-20 Thread Moeez hussain
here is the output i guess i am updated :) sudo apt update [sudo] password for moeezh: Ign:1 http://dl.google.com/linux/chrome/deb stable InRelease Hit:2 http://archive.canonical.com/ubuntu bionic InRelease Hit:3 http://mirror.nl.leaseweb.net/ubuntu bionic InRelease

[Bug 1863400] Re: gnome-shell reports problem on boot

2020-02-20 Thread Dave Goldsbrough
Moeez I am sure it would help the bug hunters if you cross-referenced your reported bug ID in here. The more data they have the better. So far,I have hadno related issues and no replication since performing sudo apt update sudo apt full-upgrade Shutdown Rebooted But I suppose it might happen

[Bug 1863400] Re: gnome-shell reports problem on boot

2020-02-20 Thread Moeez hussain
is the issue fixed ? i have reported the same today as i am also the effected person uploaded the file also via this command sudo apport-cli /var/crash /_usr_bin_gnome-shell.121.crash need help -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is

[Bug 1863400] Re: gnome-shell reports problem on boot

2020-02-19 Thread Daniel van Vugt
No problem. If a crash happens again then please report it using the same steps. If no further comments are made here for 60 days then the bug will close automatically. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in

[Bug 1863400] Re: gnome-shell reports problem on boot

2020-02-19 Thread Dave Goldsbrough
/var/crash has now been emptied device shutdown and rebooted no problems reported at boot /var/crash remains empty -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1863400 Title:

[Bug 1863400] Re: gnome-shell reports problem on boot

2020-02-18 Thread Daniel van Vugt
I forgot to mention: Please also: sudo rm /var/crash/* as those old files may prevent recurrences from being reported. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1863400

[Bug 1863400] Re: gnome-shell reports problem on boot

2020-02-18 Thread Dave Goldsbrough
Performed sudo apt update sudo apt full-upgrade Shutdown Rebooted Performed sudo ubuntu-bug /var/crash/_usr_bin_gnome-shell.121.crash Report produced and sent. Went to https://errors.ubuntu.com/user/ID where the ID was the one obtained from sudo more /var/lib/whoopsie/whoopsie-id Then same as

[Bug 1863400] Re: gnome-shell reports problem on boot

2020-02-18 Thread Daniel van Vugt
Thanks! Unfortunately that one failed... > This problem failed to retrace because there was no crash signature after retracing and outdated packages. This is usually not your fault and is probably some unresolved bug in the automated retracing system. But regardless it does mean we will need

[Bug 1863400] Re: gnome-shell reports problem on boot

2020-02-18 Thread Dave Goldsbrough
Here you go https://errors.ubuntu.com/oops/14394820-5158-11ea-a66d-fa163ee63de6 Thank You. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1863400 Title: gnome-shell reports

[Bug 1863400] Re: gnome-shell reports problem on boot

2020-02-17 Thread Daniel van Vugt
Yes, error report links are mostly anonymous. Except for your username but in this case it is user 121 which is the built-in user 'gdm' (owner of the login screen). I think it's generally just Bug Control members who can view the page so it is secure. Please share the bug link here. -- You

[Bug 1863400] Re: gnome-shell reports problem on boot

2020-02-17 Thread Dave Goldsbrough
Complied with comment #6 and step 2 in comment #3. A web page is produced with all the bugs I have raised from this device, and yes the latest gnome one is there. But clicking on it takes me to webpage which says I have not got permission to see it and asks me to complete a form, which I have

[Bug 1863400] Re: gnome-shell reports problem on boot

2020-02-17 Thread Daniel van Vugt
Please go to step 2 in comment #3. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1863400 Title: gnome-shell reports problem on boot To manage notifications about this bug go

[Bug 1863400] Re: gnome-shell reports problem on boot

2020-02-16 Thread Dave Goldsbrough
Cant find bug id - but was uploade 07:35 UTC according to /var/crash -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1863400 Title: gnome-shell reports problem on boot To

[Bug 1863400] Re: gnome-shell reports problem on boot

2020-02-16 Thread Dave Goldsbrough
Step 1 worked " sudo ubuntu-bug /var/crash/_usr_bin_gnome-shell.121.crash" and report sent - trying to find bug id. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1863400 Title:

[Bug 1863400] Re: gnome-shell reports problem on boot

2020-02-16 Thread Daniel van Vugt
1. Please try sending the crash file by running: sudo ubuntu-bug /var/crash/_usr_bin_gnome-shell.121.crash and if that didn't work then try: sudo apport-cli /var/crash/_usr_bin_gnome-shell.121.crash If either of those work then please tell us the new bug ID created. If neither of the

[Bug 1863400] Re: gnome-shell reports problem on boot

2020-02-15 Thread Dave Goldsbrough
** Description changed: Problem reported at boot but does not seem to collect data and send, just does nothing. + See attached screenshot of window. Still able to use laptop. This file exists in /var/crash -rw-r- 1 gdm whoopsie 21900809 Feb 14 22:01 _usr_bin_gnome-shell.121.crash