[Expired for gnome-shell (Ubuntu) because there has been no activity for
60 days.]
** Changed in: gnome-shell (Ubuntu)
Status: Incomplete => Expired
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Thanks but that crash is from nautilus (the Files app) which is not
relevant to screen freezes. So please repeat the steps in comment #2.
If nothing can be found after following all the steps in comment #2
again then please:
1. Reproduce the freeze again.
2. Reboot.
3. Run:
journalctl -b-