** Changed in: oem-priority
Status: Fix Committed => Fix Released
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https://bugs.launchpad.net/bugs/1976204
Title:
Screen freeze and high CPU when a second
** Tags removed: fixed-upstream
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https://bugs.launchpad.net/bugs/1976204
Title:
Screen freeze and high CPU when a second monitor of different scaling
factor is
** Changed in: mutter (Ubuntu)
Assignee: Daniel van Vugt (vanvugt) => (unassigned)
** Changed in: mutter (Ubuntu)
Importance: High => Medium
** Changed in: mutter (Ubuntu)
Status: In Progress => Triaged
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** Changed in: oem-priority
Status: Confirmed => Fix Committed
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https://bugs.launchpad.net/bugs/1976204
Title:
Screen freeze and high CPU when a second monitor
This bug was fixed in the package gnome-shell-extension-desktop-icons-ng
- 43-2ubuntu1
---
gnome-shell-extension-desktop-icons-ng (43-2ubuntu1) jammy; urgency=medium
[ Sergio Costas]
* Ensure that the extension isn't loaded twice, fixing problems when other
extensions are
** Description changed:
[Summary]
The system will run into freeze if I connect the external monitor through
DP/HDMI with dongle DA310 or Docking WD19TB
+
+ Per further check, it will freeze only if the built-in and external
+ display has different scale factors.
[Steps to reproduce]
Result at Dell side:
Enable -proposed on XPS9320(3456x2160), install
gnome-shell-extension-desktop-icons-ng (43-2ubuntu1).
XPS 9320 UHD Panel
BIOS: 1.4.0
Dock: WD19 TBT
Monitors: 4K 60hz
Plug/Unplug: 10 times
External and built-in monitors works fine with mirror mode or join
display mode.
--
Enable -proposed on XPS9310(3456x2160), install gnome-shell-extension-
desktop-icons-ng (43-2ubuntu1).
[steps]
1. Plug type-c monitor to DUT
2. Cold Boot into OS
3. Check the external monitor has signal
4. Click keyboard or move mouse to check system can work well
External and built-in monitor
This bug was fixed in the package gnome-shell-extension-desktop-icons-ng
- 46-2
---
gnome-shell-extension-desktop-icons-ng (46-2) unstable; urgency=medium
[ Sergio Costas ]
* Cherry-pick patch to fix hang when using 2 monitors with different zoom
settings (LP: #1976204)
--
Hello Andy, or anyone else affected,
Accepted gnome-shell-extension-desktop-icons-ng into jammy-proposed. The
package will build now and be available at
https://launchpad.net/ubuntu/+source/gnome-shell-extension-desktop-
icons-ng/43-2ubuntu1 in a few hours, and then in the -proposed
repository.
** No longer affects: mutter (Ubuntu Jammy)
** Changed in: gnome-shell-extension-desktop-icons-ng (Ubuntu Jammy)
Status: Triaged => In Progress
** Description changed:
[Summary]
The system will run into freeze if I connect the external monitor through
DP/HDMI with dongle DA310 or
** Also affects: mutter (Ubuntu Jammy)
Importance: Undecided
Status: New
** Also affects: gnome-shell-extension-desktop-icons-ng (Ubuntu Jammy)
Importance: Undecided
Status: New
** Changed in: gnome-shell-extension-desktop-icons-ng (Ubuntu Jammy)
Status: New => Triaged
Mutter fix proposed:
https://gitlab.gnome.org/GNOME/mutter/-/merge_requests/2483
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https://bugs.launchpad.net/bugs/1976204
Title:
Screen freeze and high CPU when a
** Changed in: mutter
Status: Unknown => New
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https://bugs.launchpad.net/bugs/1976204
Title:
Screen freeze and high CPU when a second monitor of different
Upstream bug independent of Ubuntu customization:
https://gitlab.gnome.org/GNOME/mutter/-/issues/2333
** Bug watch added: gitlab.gnome.org/GNOME/mutter/-/issues #2333
https://gitlab.gnome.org/GNOME/mutter/-/issues/2333
** Also affects: mutter via
** Tags added: fixed-in-ding-47 fixed-upstream
** Changed in: gnome-shell-extension-desktop-icons-ng (Ubuntu)
Status: In Progress => Fix Committed
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Schema changes need to be manually "installed". I don't remember the
syntax but it doesn't really matter. Just try changing the setting
manually:
gsettings set org.gnome.mutter workspaces-only-on-primary false
But that's not really important either right now, because changing the
setting
Hello @vanvugt,
I manually edit workspaces-only-on-primary false in
/usr/share/glib-2.0/schemas/10_ubuntu-settings.gschema.override
/usr/share/glib-2.0/schemas/00_org.gnome.shell.gschema.override
Followed the steps in the bug description, my screen freeze after the external
monitor plugged.
Figured it out: The bug only happens with:
org.gnome.mutter workspaces-only-on-primary true
which is only set in GNOME sessions because:
/usr/share/glib-2.0/schemas/10_ubuntu-settings.gschema.override
/usr/share/glib-2.0/schemas/00_org.gnome.shell.gschema.override
You can avoid the bug
Also the bug seems to be GDM-specific. It never happens if you launch
'gnome-shell --wayland' manually from a VT. Even the same binaries.
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General steps to reproduce the bug on any jammy system:
0. Find a single display machine that you can attach a second monitor
to.
1. Disconnect all secondary monitors so you only have one screen.
2. Log into a Wayland session.
3. Open the Extensions app and disable Desktop Icons NG (DING).
4.
Tested #58, issue couldn't be reproduced on my Tributo UHD panel + 4K external
monitor.
Image: OEM x19
BIOS: 1.4.0
Docking: WD19TB
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Based on comment#57, I built a test deb for this issue. If anyone wants
to test the patched gnome-shell-extension-desktop-icons-ng, please refer
to https://launchpad.net/~andch/+archive/ubuntu/experimental-package.
@vanvugt, thanks a lot!
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DING fix proposed:
https://gitlab.com/rastersoft/desktop-icons-ng/-/merge_requests/356
I will keep working on a mutter fix, but we're no longer blocked waiting
for it. Regular app windows can get stuck in the same kind of infinite
loop so we should figure out a test case in that style before
** Changed in: gnome-shell-extension-desktop-icons-ng (Ubuntu)
Status: Opinion => In Progress
** Changed in: gnome-shell-extension-desktop-icons-ng (Ubuntu)
Importance: Undecided => High
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I have a workaround/fix for DING that works. But before I propose that
I'm going to see if I can fix mutter still. It seems the problem is more
fundamentally in mutter, though they are fighting.
Roughly the problem is:
1. DING creates a fixed size window the size of the monitor. But it always
** Also affects: gnome-shell-extension-desktop-icons-ng (Ubuntu)
Importance: Undecided
Status: New
** Changed in: gnome-shell-extension-desktop-icons-ng (Ubuntu)
Status: New => Opinion
** Changed in: gnome-shell-extension-desktop-icons-ng (Ubuntu)
Assignee: (unassigned) =>
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