[Bug 440382] Re: evince crashes immediately after loading a document

2009-10-13 Thread Pedro Villavicencio
seems to be a poppler issue, could you attach the document to the report? ** Package changed: evince (Ubuntu) => poppler (Ubuntu) ** Changed in: poppler (Ubuntu) Status: New => Incomplete -- evince crashes immediately after loading a document https://bugs.launchpad.net/bugs/440382 You re

[Bug 440382] Re: evince crashes immediately after loading a document

2009-10-13 Thread Dananjaya
Here's the document that gives me problems ** Attachment added: "The pdf Document" http://launchpadlibrarian.net/33638395/Networking%20Self-teaching%20Guide.pdf -- evince crashes immediately after loading a document https://bugs.launchpad.net/bugs/440382 You received this bug notification bec

[Bug 440382] Re: evince crashes immediately after loading a document

2009-10-14 Thread Pedro Villavicencio
the crash is not reproducible with Karmic, could you try with a live cd or karmic installation there? Thanks. -- evince crashes immediately after loading a document https://bugs.launchpad.net/bugs/440382 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is

[Bug 440382] Re: evince crashes immediately after loading a document

2009-10-15 Thread Dananjaya
I haven't tried or downloaded Karmic yet. But I'll try to do it anyway. Isn't it possible to try that out with a new version of evince (if there's any) and Poppler? I have evince version 2.26.1 -- evince crashes immediately after loading a document https://bugs.launchpad.net/bugs/440382 You recei

[Bug 440382] Re: evince crashes immediately after loading a document

2009-10-01 Thread Dananjaya
** Attachment added: "Dependencies.txt" http://launchpadlibrarian.net/32847306/Dependencies.txt ** Attachment added: "ProcMaps.txt" http://launchpadlibrarian.net/32847307/ProcMaps.txt ** Attachment added: "ProcStatus.txt" http://launchpadlibrarian.net/32847308/ProcStatus.txt -- evince

[Bug 440382] Re: evince crashes immediately after loading a document

2009-10-02 Thread Sebastien Bacher
Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a '.crash' file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automat

[Bug 440382] Re: evince crashes immediately after loading a document

2009-10-02 Thread Dananjaya
I can't seem to find why the .crash report is missing. apport is already enabled in my distribution( Location /etc/default/apport) and cant find any crash reports in /var/crash folder. it is empty. Can you please describe me some other method if available to generate a crash report. -- evince cra

[Bug 440382] Re: evince crashes immediately after loading a document

2009-10-02 Thread Sebastien Bacher
You can try to obtain a backtrace following the instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace (as an attachment) to the bug report. ** Changed in: evince (Ubuntu) Status: Invalid => Incomplete -- evince crashes immediately after loading a document h

[Bug 440382] Re: evince crashes immediately after loading a document

2009-10-02 Thread Dananjaya
** Attachment added: "backtrace" http://launchpadlibrarian.net/32866128/gdb-evince.txt -- evince crashes immediately after loading a document https://bugs.launchpad.net/bugs/440382 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is a bug assignee. --

[Bug 440382] Re: evince crashes immediately after loading a document

2009-10-02 Thread Dananjaya
I uploaded a backtrace generated using gdb. Hope it will do the job. the thing is evince crash seconds later after loading the pdf document, I barely have enough time to find the process id and generate a backtrace for that specific scenario. this backtrace is evince displaying some other pdf docum

[Bug 440382] Re: evince crashes immediately after loading a document

2009-10-05 Thread C de-Avillez
Hello Dananjaya, Unfortunately, the GDB output does not show anything usable. The easiest way to get the backtrace, in your case, is to run evince directly under GDB: gdb --args evince where is the PDF causing you grief. After GDB starts, type 'r' (for 'run'), and hit Enter. Wait until evince

[Bug 440382] Re: evince crashes immediately after loading a document

2009-10-05 Thread Dananjaya
OK this is the backtrace log I generated using the method that you described. but this time when I run evince through gdb it doesn't crash immediately. the program just getting non responsive. the only thing I can do is force quit it. but I performed the steps you've mentioned anyway and as soon as

[Bug 440382] Re: evince crashes immediately after loading a document

2009-10-06 Thread Sebastien Bacher
you have details about how to install those on the wiki page mentioned in the previous comments -- evince crashes immediately after loading a document https://bugs.launchpad.net/bugs/440382 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is a bug assignee

[Bug 440382] Re: evince crashes immediately after loading a document

2009-10-06 Thread Sebastien Bacher
the stacktrace has no debug symbol, could you install the evince, libglib2.0-0 and libpoppler debug packages and get a new one? -- evince crashes immediately after loading a document https://bugs.launchpad.net/bugs/440382 You received this bug notification because you are a member of Ubuntu Deskt

[Bug 440382] Re: evince crashes immediately after loading a document

2009-10-06 Thread Sebastien Bacher
(don't forget to change the bug back to new when you add the requested infos) -- evince crashes immediately after loading a document https://bugs.launchpad.net/bugs/440382 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is a bug assignee. -- desktop-bug

[Bug 440382] Re: evince crashes immediately after loading a document

2009-10-06 Thread Dananjaya
I installed the packages you specified. The file NewBacktrace contains the output I get. Hope this time I included the necessary details. ** Attachment added: "NewBacktrace" http://launchpadlibrarian.net/33110293/NewBacktrace -- evince crashes immediately after loading a document https://bugs

[Bug 440382] Re: evince crashes immediately after loading a document

2009-10-06 Thread Dananjaya
** Changed in: evince (Ubuntu) Status: Incomplete => New -- evince crashes immediately after loading a document https://bugs.launchpad.net/bugs/440382 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is a bug assignee. -- desktop-bugs mailing list

[Bug 440382] Re: evince crashes immediately after loading a document

2009-11-07 Thread Dananjaya
Evince Works OK in 9.10 and The document is viewable without problems. Thanks Everyone. ** Changed in: poppler (Ubuntu) Status: Incomplete => Fix Committed -- evince crashes immediately after loading a document https://bugs.launchpad.net/bugs/440382 You received this bug notification bec