[Bug 580206] Re: gnome-help crashed (segmentation fault) while printing

2011-10-14 Thread Launchpad Bug Tracker
[Expired for yelp (Ubuntu) because there has been no activity for 60 days.] ** Changed in: yelp (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to yelp in Ubuntu. https://bugs.launchpad.net/b

[Bug 580206] Re: gnome-help crashed (segmentation fault) while printing

2011-01-03 Thread Cesare Mastroianni
Ok. I installed Maverick, and now the situation has became even worst. Help program crashes during its startup. The main windows tries to open, but after a while it crashes (without displaying nothing). My previous complaint was about the procedure https://wiki.ubuntu.com/DebuggingProcedures whic

[Bug 580206] Re: gnome-help crashed (segmentation fault) while printing

2010-12-28 Thread rusivi2
Cesare Mastroianni, thank you for working on this bug and making Ubuntu better. In order to test this issue in Maverick, one may do so via a Live CD environment -> http://releases.ubuntu.com/10.10/ and/or in a VirtualBox VM environment ( apt-get install virtualbox-ose or http://www.virtualbox.org/w

[Bug 580206] Re: gnome-help crashed (segmentation fault) while printing

2010-12-21 Thread Cesare Mastroianni
Sorry to bother You with further comments. Let me complain about this bug management method. I notified You a REAL bug. I spent many time (hours) to investigate the problem according to the instruction You wrote me. I discovered that the crash vanished when running the application "from inside" v

[Bug 580206] Re: gnome-help crashed (segmentation fault) while printing

2010-12-20 Thread Launchpad Bug Tracker
[Expired for yelp (Ubuntu) because there has been no activity for 60 days.] ** Changed in: yelp (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to yelp in ubuntu. https://bugs.launchpad.net/b

Re: [Bug 580206] Re: gnome-help crashed (segmentation fault) while printing

2010-09-15 Thread Cesare Mastroianni
Can't say about Maverick, I never tried it. Sorry. CM -- gnome-help crashed (segmentation fault) while printing https://bugs.launchpad.net/bugs/580206 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to yelp in ubuntu. -- desktop-bugs mai

[Bug 580206] Re: gnome-help crashed (segmentation fault) while printing

2010-09-13 Thread rusivi1
Does this happen in Maverick? ** Changed in: yelp (Ubuntu) Status: New => Incomplete -- gnome-help crashed (segmentation fault) while printing https://bugs.launchpad.net/bugs/580206 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to

[Bug 580206] Re: gnome-help crashed (segmentation fault) while printing

2010-06-25 Thread Cesare Mastroianni
... last TXT file of the day - running valgrind with options "--track- origins=yes --leak-check=full -v" ... ** Attachment added: "TXT file generated by valgrind more verbose options (no crash - many errors)" http://launchpadlibrarian.net/50911107/valgrind-log-2.txt -- gnome-help crashed (se

[Bug 580206] Re: gnome-help crashed (segmentation fault) while printing

2010-06-25 Thread Cesare Mastroianni
Sorry to bother You again ... Even if the execution of gnome-help inside valgrind doesn't generate any crash, I saw that the log output of valgrind is not "empty". Maybe the new attached TXT file could display some info about the bug. I'm not able to understand, but it seems that valgrind detected

[Bug 580206] Re: gnome-help crashed (segmentation fault) while printing

2010-06-25 Thread Cesare Mastroianni
After a long time and a difficult task (at least for me) I had the dbgsym installed. Then I run valgrind. Please, see comment #7: when I run gnome-help "inside" valgrind the bug disappear, I mean gnome-help won't crash while printing (please, remember that the bug actually was a crash when printing

[Bug 580206] Re: gnome-help crashed (segmentation fault) while printing

2010-06-25 Thread Cesare Mastroianni
Thanks. I have a problem. I run "./list-dbgsym-packages.sh -p `pidof gnome-help` -a -t" and I received a long list of dbgsym packages. I passed that list to "sudo apt-get install" and I received back an error issue. I translate it from Italian to English (I hope to be able to): "Some packages ca

[Bug 580206] Re: gnome-help crashed (segmentation fault) while printing

2010-06-24 Thread Pedro Villavicencio
We need a valgrind log with the yelp, libgtk2 and libglib2 dbgsym packages installed, the one you submitted is missing a lot of symbols. we prefer reports submitted with apport, so please do it that way next time, to know how to do it, follow the instructions i've previously said to You. Thanks. *

[Bug 580206] Re: gnome-help crashed (segmentation fault) while printing

2010-06-24 Thread Cesare Mastroianni
Thanks again for Your help. I should say that the crash bug of Yelp happens here daily, and that this SW is not usable for printing. Today I collected another crash for You to help in debugging. Valgrin is not able to catch the problem (see my comment #7), but GDB is able. So, please, see the att

[Bug 580206] Re: gnome-help crashed (segmentation fault) while printing

2010-06-11 Thread Cesare Mastroianni
Hi there. I try to use valgrind. I then run gnome-help from "inside" valgrind. I repeated EXACTLY the same steps-actions that usually generate the crash. No crash happened. See attached file gnome-help-NOT-crash.txt Then I ran gnome-help alone, without valgrind. I repeated EXACTLY the same steps-

[Bug 580206] Re: gnome-help crashed (segmentation fault) while printing

2010-05-20 Thread Cesare Mastroianni
** Attachment added: "gnome-help command CRASH logfile" http://launchpadlibrarian.net/48800770/_usr_bin_yelp.1000.crash -- gnome-help crashed (segmentation fault) while printing https://bugs.launchpad.net/bugs/580206 You received this bug notification because you are a member of Ubuntu Deskto

[Bug 580206] Re: gnome-help crashed (segmentation fault) while printing

2010-05-20 Thread Cesare Mastroianni
See attached TXT file from the latest crash today. CM ** Attachment added: "gnome-help command line output - CRASH" http://launchpadlibrarian.net/48799725/gnome-help-crash.txt ** Changed in: yelp (Ubuntu) Status: Invalid => New -- gnome-help crashed (segmentation fault) while printi

[Bug 580206] Re: gnome-help crashed (segmentation fault) while printing

2010-05-20 Thread Cesare Mastroianni
Hi there. Please, would You explain me why has this bug now been changed to "Invalid" ? Many thanks in advance. Ciao from Italy CM -- gnome-help crashed (segmentation fault) while printing https://bugs.launchpad.net/bugs/580206 You received this bug notification because you are a member of Ub

[Bug 580206] Re: gnome-help crashed (segmentation fault) while printing

2010-05-19 Thread Pedro Villavicencio
** Changed in: yelp (Ubuntu) Status: New => Invalid -- gnome-help crashed (segmentation fault) while printing https://bugs.launchpad.net/bugs/580206 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to yelp in ubuntu. -- desktop-bugs

[Bug 580206] Re: gnome-help crashed (segmentation fault) while printing

2010-05-14 Thread Cesare Mastroianni
Many thanks. See here new info and comments. 1) The problem reported yesterday happened onto a i386 computer. Today I found again the same crash problem onto a AMD Sempron machine, running the same up-to-date Lucid system. 2) No crash file was generated, nor running gnome-help inside GDB, nor run

[Bug 580206] Re: gnome-help crashed (segmentation fault) while printing

2010-05-14 Thread Pedro Villavicencio
Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a ".crash" file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic

[Bug 580206] Re: gnome-help crashed (segmentation fault) while printing

2010-05-13 Thread Cesare Mastroianni
** Attachment added: "Dependencies.txt" http://launchpadlibrarian.net/48411064/Dependencies.txt ** Attachment added: "ProcMaps.txt" http://launchpadlibrarian.net/48411065/ProcMaps.txt ** Attachment added: "ProcStatus.txt" http://launchpadlibrarian.net/48411066/ProcStatus.txt ** Attachm