Public bug reported: No sound at all
ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13 Uname: Linux 4.13.0-32-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.1-0ubuntu2.15 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC1D0c: albin 3199 F...m pulseaudio /dev/snd/controlC1: albin 3199 F.... pulseaudio /dev/snd/controlC0: albin 3199 F.... pulseaudio CurrentDesktop: Unity Date: Sat Jan 27 10:07:44 2018 InstallationDate: Installed on 2018-01-26 (0 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC1D0c: albin 3199 F...m pulseaudio /dev/snd/controlC1: albin 3199 F.... pulseaudio /dev/snd/controlC0: albin 3199 F.... pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [Aspire E5-471, Realtek ALC283, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/13/2014 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.15 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: EA40_HB dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.15:bd08/13/2014:svnAcer:pnAspireE5-471:pvrTBDbyOEM:rvnAcer:rnEA40_HB:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: Type1Family dmi.product.name: Aspire E5-471 dmi.product.version: TBD by OEM dmi.sys.vendor: Acer ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug xenial -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1745709 Title: [Aspire E5-471, Realtek ALC283, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: No sound at all ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13 Uname: Linux 4.13.0-32-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.1-0ubuntu2.15 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC1D0c: albin 3199 F...m pulseaudio /dev/snd/controlC1: albin 3199 F.... pulseaudio /dev/snd/controlC0: albin 3199 F.... pulseaudio CurrentDesktop: Unity Date: Sat Jan 27 10:07:44 2018 InstallationDate: Installed on 2018-01-26 (0 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC1D0c: albin 3199 F...m pulseaudio /dev/snd/controlC1: albin 3199 F.... pulseaudio /dev/snd/controlC0: albin 3199 F.... pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [Aspire E5-471, Realtek ALC283, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/13/2014 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.15 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: EA40_HB dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.15:bd08/13/2014:svnAcer:pnAspireE5-471:pvrTBDbyOEM:rvnAcer:rnEA40_HB:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: Type1Family dmi.product.name: Aspire E5-471 dmi.product.version: TBD by OEM dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1745709/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp