I've also encountered this bug/crash since I always change the cursor to
DMZ-White when I install Ubuntu and I reckon other ex-Windows users might also
do. Before that I've noticed this weird "X" cursor when desktop was loading
(see attachement).
I've replicated the bug using only the live USB
As I recall, in the many ubuntu installations I did, it was one where I
put accountsservice on hold and then upgraded the system. Then, I run an
apt-get upgrade instead of apt, or something similar, so the hold was
not taken account of. I was afraid the PC would crash, but it did not,
it however
As I mentioned, I think the problem is not related to nvidia drivers. If I
install nvidia drivers I have to do it by first disabling automatic log in at
startup, otherwise I get a login loop after first reboot. If I disable
automatic log in, then I do not get any crash when upgrading
I just reinstalled focal ubuntu with "log in automatically" checked and
I recorded the journalctl and timed the error at approximately 14:31:54.
I am attaching the log. The errors you saw previously such as
(EE) NOUVEAU(0): [drm] failed to set drm interface version
appear at 14:31:56 so after
The newest log has errors as you said at 14:54:52 and the last line of
the log, probably when I saved it, reads 14:55:22. This means that
between the time of errors and time of log saving 30 seconds passed,
which seems correct as it is the amount of time it has taken me to ctrl-
alt-f3, enter
Sorry for numerous messages, but I just did other things. First, I found that
checking at install "request password at logins", I was able to also install
Nvidia Drivers without any issue at all! This change basically solved all the
problems. When installing Ubuntu focal and checking "log in
After I pressed log out on that screen, I ran journalctl -b 0 and I am
attaching it here. I am not sure if it is different from the previous
one, which was run after a full reboot of the PC.
** Attachment added: "newjournal.txt"
Unfortunately, after the crash occurs and the 'something went wrong'
screen appears I cannot enter the VT. ctrl-alt-F3 makes the screen go
black and ctrl-alt-f2 reverts is to the 'something went wrong'. I took a
screenshot with PrtSc button but nothing was saved in the Pictures
Folder, but I did
** Summary changed:
- pc freezes and crashes during accountservice upgrade on fresh ubuntu focal
fossa install
+ pc freezes and crashes during accountsservice upgrade on fresh ubuntu focal
fossa install
** Description changed:
- After a fresh install of Focal Fossa and running sudo apt update
** Description changed:
- After a fresh install of Focal Fossa and running sudo apt update and sudo apt
upgrade, when the upgrade reaches "setting up accountsservice" the PC freezes.
After a reboot, the login screen did not appear anymore. This was reproducible
on another computer (laptop). I
Hello and thank you! I just reinstalled focal and the same happened. After the
bug, the system crashes with "Oh no! Something has gone wrong" and a log out
button. After restarting, sudo apt update wrongly reports "All packages are up
to date". I am attaching journalctl report. During Ubuntu
apport information
** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/1885452/+attachment/5388129/+files/ProcCpuinfoMinimal.txt
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apport information
** Attachment added: "ProcEnviron.txt"
https://bugs.launchpad.net/bugs/1885452/+attachment/5388130/+files/ProcEnviron.txt
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apport information
** Tags added: apport-collected
** Description changed:
- After a fresh install of Focal Fossa and running sudo apt update and
- sudo apt upgrade, when the upgrade reaches "setting up accountsservice"
- the PC freezes. After a reboot, the login screen did not appear anymore.
** Tags removed: fossa
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Packages, which is subscribed to accountsservice in Ubuntu.
https://bugs.launchpad.net/bugs/1885452
Title:
pc freezes and crashes during accountservice upgrade on fresh ubuntu
focal fossa
Public bug reported:
After a fresh install of Focal Fossa and running sudo apt update and
sudo apt upgrade, when the upgrade reaches "setting up accountsservice"
the PC freezes. After a reboot, the login screen did not appear anymore.
This was reproducible on another computer (laptop). I
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