** Attachment added: Screenshot 2: showing the fix in place, the long string
of 9's wraps nicely and no horizontal scrollbar is shown
https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/875874/+attachment/3195369/+files/Ubuntu%20Software%20Center_056.png
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** Description changed:
The server sends out funny packagenames for the ubuntu books:
...
- package_names:
ubuntu-unleashed-2012,ubuntu-unleashed-2011,ubuntu-practical-guide,ubuntu-server-book,official-ubuntu-book\r\n,
+ package_names:
** Description changed:
+
+ SRU TEST CASE:
+ This crash only occurs in certain configurations and so may not be directly
reproducable. It is enough to verify that the updated version always works
correctly.
+ 1. Update to the version of software-center in precise-proposed.
+ 2. Launch Ubuntu
** Description changed:
+ SRU TEST CASE:
+ 1. Launch the current Ubuntu Software Center in Precise.
+ 2. Watch the lobby view after launch. After about 10-15 seconds, notice that
the view flashes a white screen for a very short moment.
+ 4. Close Ubuntu Software Center.
+ 5. Update to the
** Description changed:
+ SRU TEST CASE:
+ This bug fix hides any banners for which the corresponding packages are not
yet available in the Software Center database. Therefore, to verify you can
simply test the banners in the updated version in -proposed as shown:
+ 1. Update to the version of
** Description changed:
When no screenshot is available, the placeholder string appears
untranslated on Precise.
+
+ SRU TEST CASE:
+ 1. If you don't already have it installed, install the French language pack.
+ 2. In a terminal, launch the current Ubuntu Software Center in Precise to use
** Description changed:
+ SRU TEST CASE:
+ 1. If you don't already have it installed, install the French language pack.
+ 2. In a terminal, launch the current Ubuntu Software Center in Precise to use
French as shown:
+
+ $ LANGUAGE=fr_FR.utf8 software-center
+
+ 3. Navigate to the
Hi Marcel, and thank you for your bug report. So that we can try to
gather more information to help us to debug this issue, could you please
try running Software Center from a terminal window as follows:
$ software-center
Then follow the steps to reproduce the issue, and finally please paste
** Description changed:
- Software-center crashes when started
+ Note for Precise SRU:
+
+ This change has no effect in Precise. It is a simple removal of a single
+ line that was an obsolete workaround for an old bug long since fixed.
+ This line caused a crash in Quantal and so was removed
** Description changed:
+ SRU TEST CASE:
+ 1. Launch the current Ubuntu Software Center in Precise.
+ 2. Click the Accessories link on the left.
+ 3. Note that the Accessories list is shown, but that the back navigation
arrow at the top left of the window is not activated.
+ 4. Close Ubuntu
** Description changed:
Software Center 5.2.1, Ubuntu 10.04
+
+ SRU TEST CASE:
+ 1. open stock software-center
+ 2. click on the All Software button very quickly while the main page is
still loading
+ 3. verify that there is a traceback (note that this does not happen always,
just most of
** Changed in: software-center (Ubuntu Precise)
Importance: Undecided = Medium
** Changed in: software-center (Ubuntu Precise)
Assignee: (unassigned) = Gary Lasker (gary-lasker)
** Changed in: software-center (Ubuntu Precise)
Milestone: None = precise-updates
** Changed in: software
** Changed in: software-center (Ubuntu)
Status: New = Incomplete
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https://bugs.launchpad.net/bugs/1008072
Title:
softwercenter does not work
Status in
** Changed in: software-center (Ubuntu)
Status: Triaged = In Progress
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https://bugs.launchpad.net/bugs/954652
Title:
No feedback in list view when
Hi Niklas, and thank you for your report. Could you please tell me the
package name for OGRE-SDK? I can't seem to find this in Software Center.
Meanwhile, I'll investigate the gnome shell issue.
Thanks for your help!
** Changed in: software-center (Ubuntu)
Status: New = Incomplete
**
Hi Pete, and thanks for your report. Is the mouse not working for
Software Center only, or for all of Ubuntu? Please let us know and I can
triage this to the proper package.
Thanks!
** Changed in: software-center (Ubuntu)
Status: New = Incomplete
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-center (Ubuntu)
Importance: Low = Medium
** Changed in: software-center (Ubuntu)
Assignee: (unassigned) = Gary Lasker (gary-lasker)
** Changed in: software-center (Ubuntu)
Status: Confirmed = Triaged
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** Changed in: software-center (Ubuntu)
Status: New = In Progress
** Changed in: software-center (Ubuntu)
Importance: Undecided = Medium
** Changed in: software-center (Ubuntu)
Assignee: (unassigned) = Gary Lasker (gary-lasker)
** Branch linked: lp:~gary-lasker/software-center
** Changed in: software-center (Ubuntu)
Status: New = In Progress
** Changed in: software-center (Ubuntu)
Importance: Undecided = Medium
** Changed in: software-center (Ubuntu)
Assignee: (unassigned) = Gary Lasker (gary-lasker)
** Branch linked: lp:~gary-lasker/software-center
Hi Giovanni! I'm very sorry that you are having trouble downloading the
games you purchased. Rest assured that we will do whatever is needed so
that you can get the games you paid for (and, of course, on the small
chance that we can't resolve the issue you are encountering, we will
issue a
** Changed in: software-center (Ubuntu)
Status: New = Triaged
** Changed in: software-center (Ubuntu)
Importance: Undecided = Medium
** Changed in: software-center (Ubuntu)
Assignee: (unassigned) = Gary Lasker (gary-lasker)
** Changed in: software-center (Ubuntu)
Status
** Also affects: software-center (Ubuntu)
Importance: Undecided
Status: New
** No longer affects: software-center (Ubuntu)
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** Branch unlinked: lp:software-center/5.2
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https://bugs.launchpad.net/bugs/1011605
Title:
About window suggests no changes in 2012
Status in “software-center”
Hi Mark, and thank you for your additional comments and for adding the
apport info. There is currently a bug where for-purchase items are not
being added to the launcher automatically (this is bug 925014). Is this
what you are seeing? If so, then we should mark this bug as a duplicate
of that one.
** Branch unlinked: lp:software-center/5.2
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https://bugs.launchpad.net/bugs/1011567
Title:
Add F1 for help for Firefox, Ubuntu Software Center
Status in The
Hi again nithin_aneesh, thanks very much for getting back to us so
quickly! Based on your last comment #7 indicating that a subsequent
update fixed the problem for you, I will close this bug.
Thanks for your help!
** Changed in: software-center (Ubuntu)
Status: Incomplete = Invalid
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** Tags added: ui
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https://bugs.launchpad.net/bugs/1011977
Title:
Confusion in Total size and placement of add-ons state bar
Status in “software-center”
Thanks for getting back to us so quickly, Daniel! Based on your comment,
I'll close this bug.
Thanks again for your help!
** Changed in: software-center (Ubuntu)
Status: Incomplete = Fix Released
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Hi again Jim! I guess that I would recommend that you try the suggestion
in the forum once you get time (I also work long days, I sympathize! :).
It does seem that it solved the problem for other Zorin users that
experienced it.
Since this issue occurs in a Zorin installation and not stock
Hi Dave, it's a good idea. mpt, any comments?
** Changed in: software-center (Ubuntu)
Status: New = Confirmed
** Changed in: software-center (Ubuntu)
Importance: Undecided = Wishlist
** Changed in: software-center (Ubuntu)
Assignee: (unassigned) = Matthew Paul Thomas (mpt)
**
Hi Munawar, thanks for your bug report and for all the excellent info.
I've tagged this one to escalate it and we will investigate this to see
what is causing this issue for you.
Thanks again!
** Tags added: ca-escalated
** Changed in: software-center (Ubuntu)
Importance: Undecided = Medium
*** This bug is a duplicate of bug 1011780 ***
https://bugs.launchpad.net/bugs/1011780
Hi T_W, and thanks for your report and the excellent, detailed
information. This appears to be a duplicate of bug 1011780, so I will
mark it as such. I will also copy your debug info over to that bug as it
be showing installed apps in Top Rated? If
so, please just note it here and feel free to reassign this to me.
Many thanks!
Gary
** Changed in: software-center (Ubuntu)
Status: Invalid = Incomplete
** Changed in: software-center (Ubuntu)
Importance: Undecided = Low
** Changed
A piece of info:
$ dpkg -S /usr/share/app-install/channels
app-install-data-partner, app-install-data, software-center:
/usr/share/app-install/channels
** Changed in: software-center (Ubuntu)
Importance: Undecided = Low
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on the server soon.
Please follow bug 1008289 for the status of the fix, and thank you for
your patience and for your help!
Best regards,
Gary
** This bug has been marked a duplicate of bug 1008289
Failed to download repository information for purchased application
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) = Gary Lasker (gary-lasker)
** Changed in: software-center (Ubuntu)
Milestone: None = precise-updates
** Branch linked: lp:~gary-lasker/software-center/unity-launcher-
integration-fixes
** Changed in: software-center (Ubuntu)
Status: Triaged = In Progress
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** Branch linked: lp:~gary-lasker/software-center/unity-launcher-
integration-fixes
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https://bugs.launchpad.net/bugs/925014
Title:
Purchased items are not being
) = Gary Lasker (gary-lasker)
** Changed in: software-center (Ubuntu Precise)
Status: New = In Progress
** Changed in: software-center (Ubuntu Precise)
Importance: Undecided = High
** Changed in: software-center (Ubuntu Precise)
Assignee: (unassigned) = Gary Lasker (gary-lasker
) = Gary Lasker (gary-lasker)
** Changed in: software-center (Ubuntu)
Milestone: None = precise-updates
** Branch linked: lp:~gary-lasker/software-center/unity-launcher-
integration-fixes
** Changed in: software-center (Ubuntu)
Status: Triaged = In Progress
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*** This bug is a duplicate of bug 1000238 ***
https://bugs.launchpad.net/bugs/1000238
Hello Takimoto-san, and thank you for taking the time to report this bug
and helping to make Ubuntu better. This particular bug has already been
reported and is a duplicate of bug 1000238, so it is being
Setting as triaged as this is a development issue reported by a USC dev.
Thanks!
** Changed in: software-center (Ubuntu)
Status: New = Triaged
** Changed in: software-center (Ubuntu)
Importance: Undecided = Medium
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continue to have problems, please report
back here and we will resolve them as quickly as we can.
Many thanks!
Gary
** Changed in: software-center (Ubuntu)
Status: New = Incomplete
** Changed in: software-center (Ubuntu)
Importance: Undecided = Medium
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Hi mdmcginn and thanks for your report. I'll temporarily assign this to
the Software Center designer for his assessment.
@mpt, could you please take a look at this and give us your take on
mdmcginn's suggestions? Many thanks!
** Changed in: software-center (Ubuntu)
Status: New =
for your help!
Gary
** Changed in: software-center (Ubuntu)
Status: New = Incomplete
** Changed in: software-center (Ubuntu)
Importance: Undecided = Low
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be deployed on
the server soon. Please follow bug 1008289 for the status of the fix,
and thank you for your patience and for your help!
Best regards,
Gary
** This bug has been marked a duplicate of bug 1008289
Failed to download repository information for purchased application
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** Description changed:
- Installing Psychonauts from the Ubuntu Software Center eventually (after
- downloading) caused the software center to repeatedly crash and pop up a
- new crash report dialog every few seconds (before previous ones were
- closed). Had to killall -9 software-center and
** Changed in: software-center (Ubuntu)
Status: In Progress = Fix Committed
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https://bugs.launchpad.net/bugs/873104
Title:
Sorting the list of previous
** Changed in: software-center (Ubuntu)
Status: In Progress = Fix Committed
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https://bugs.launchpad.net/bugs/969273
Title:
Searching for a purchased app
** Changed in: software-center (Ubuntu)
Assignee: software-center-developers (software-center-developers) = Gary
Lasker (gary-lasker)
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https
,
Gary
** Changed in: software-center (Ubuntu)
Status: Confirmed = Fix Released
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https://bugs.launchpad.net/bugs/996136
Title:
'Turn on Recommendations
find.
I will copy over Evan's request for info to the duplicate, as it will be
very useful for us to have details about the version being upgraded to
so that we can try to reproduce this issue ourselves.
Many thanks for your help!
Gary
** Changed in: software-center (Ubuntu)
Status
*** This bug is a duplicate of bug 969273 ***
https://bugs.launchpad.net/bugs/969273
Hi Dylan, and thanks for your report! This problem was actually reported
separately in bug 969273, so I will mark this as a duplicate of that
one. Please note that we have committed a fix for this issue and
Hi nithin_aneesh, and thank you for your bug report. Are you still
experiencing this issue with recent versions of Software Center? Many
fixes have been made since then and it's very possible that this issue
has been resolved for you. If that is the case, please let us know so
that we can close
Hi JeanAustinR, and thank you for your suggestion. I have set this as a
wishlist item so that we can track it when planning/implementing
enhancements and new features. I have also set it as triaged since I
think we have enough information to move to the next step, which is to
do the detailed UI
fixes and performance improvements this cycle.
Many thanks for your help!
Gary
** Changed in: software-center (Ubuntu)
Status: New = Incomplete
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https
This bug has been fixed in recent version of Ubuntu Software Center.
I've tested and verified that it is fixed in the latest version of
software-center in 12.04, version 5.2.2.2.
Many thanks!
** Changed in: software-center (Ubuntu)
Status: Confirmed = Fix Released
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Closing this one based on Robert's comment #2. Indeed, we do not have
this button anymore.
Many thanks all!
** Changed in: software-center (Ubuntu)
Status: New = Invalid
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This one is actually not fix committed, so I will switch it back to
triaged. Thank you for the patch, Dmitri! We will review this and merge
it asap.
Many thanks all.
** No longer affects: software-center
** Changed in: software-center (Ubuntu)
Status: Fix Committed = Triaged
--
You
The attached branch (lp:~gary-lasker/software-center/previous-purchase-
sorting-lp873104) fixes this error when searching from inside the
previous purchases view itself, but it does not fix it when searching
from the main lobby panel. Therefore, we'll keep this open until we fix
the latter case
As it turns out the delete actually does work from Python even if the
file is not set as writable, so we can set this one to invalid. We have
a unit test for this case in the , and the test case from bug 996333
(for which this code was the fix) shows the file being successfully
deleted as well.
Hi canon, and thank you for your report. The list scrolling performance,
for me, is quite smooth even for long lists, but I am wondering whether
what you are observing might be a side effect of bug 1003466. Note that
we are in the process if fixing this one, but a release for this fix
into Precise
This appears to be a problem in the reviews server side, based on the
500 errors as shown in Matthius' log file attached above (at
https://bugs.launchpad.net/ubuntu/+source/software-
center/+bug/778070/+attachment/3177390/+files/software-center.log). I've
tagging this one ca-escalated and medium
** Changed in: software-center (Ubuntu)
Status: In Progress = Fix Committed
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https://bugs.launchpad.net/bugs/1011605
Title:
About window suggests no
** Changed in: software-center (Ubuntu)
Status: In Progress = Fix Committed
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https://bugs.launchpad.net/bugs/1011567
Title:
Add F1 for help for Firefox,
Hi again deep heart! Ok, sounds like you have solved the problem, so
I'll close this bug. Thanks for reporting back!
** Changed in: software-center (Ubuntu)
Status: Fix Committed = Invalid
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Hello Gerry and GonzoDark. Thanks very much for reporting this issue. I
have tagged this to escalate the issue and we will investigate it right
away. Please be sure to let us know any further details that you think
might be useful.
Many thanks!
Gary
** Tags added: ca-escalated
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Hi jr, and thank you for your report. Indeed, this is a good idea and is
one that we have considered in our ongoing work to improve the
performance and responsiveness of Ubuntu Software Center. It's good to
have this as a bug so that we can track your idea. I will set it as
wishlist and give it
Hi jr, thanks for your report! I've set the status to confirmed as
indeed this is the current behavior, and I've added a task for Unity as
well.
** Changed in: software-center (Ubuntu)
Status: New = Confirmed
** Changed in: software-center (Ubuntu)
Importance: Undecided = Medium
**
Hi Matteo, thank you for reporting back so quickly. I'll close this bug
then, but if you do run in to this problem again or have any other
issues or problems with Software Center, please continue to report them.
Your help is much appreciated!
Many thanks,
Gary
** Changed in: software-center
We have recently implemented support for release of product bundles via
Ubuntu Software Center, and in fact it was the recent Humble Indie
Bundle games release that was the first instance of this. We will
continue to improve this feature, but I'll set this to fix released now
as we had a good,
Others have requested this capability, therefore I'll set it to wishlist
and triaged as we have enough information to at least move this to the
next step, which is to design now the UI implementation.
Many thanks!
** Changed in: software-center (Ubuntu)
Importance: Undecided = Wishlist
**
This is such a useful feature that I think such improvements to it as
suggested here will be well worth it. I will set this to Wishlist and
triaged as we have enough information now to begin this work.
Many thanks!
** Changed in: software-center (Ubuntu)
Status: New = Triaged
** Changed
*** This bug is a duplicate of bug 877299 ***
https://bugs.launchpad.net/bugs/877299
This is a very good suggestion and it has been suggested before in bug
877299, therefore I will set this one as a duplicate of that one. Please
check that bug for progress of an implementation, and to add any
I have verified that this bug still no longer occurs in Software Center
version 5.2.2.2, Ubuntu 12.04. The state of the expanded tabs is not
retained even on a refresh of the view (such as at the end of an
install/remove, as described in this bug). Therefore, I will close this
now.
Many thanks!
Hi, and thank you for your bug report. Are you still experiencing this
issue with recent versions of Software Center? Many fixes have been made
since then and it's very possible that this issue has been resolved for
you. If that is the case, please let us know so that we can close this
bug, or
Francois has clearly spent a good deal of effort to provide test files
and steps to reproduce for this bug, and a such we should act on this
one soon. I'll target this for 12.10.
Many thanks, Francois!
** Changed in: software-center (Ubuntu)
Milestone: None = ubuntu-12.10
** Changed in:
*** This bug is a duplicate of bug 1002440 ***
https://bugs.launchpad.net/bugs/1002440
Hi Roberto, and thank you for taking the time to report this bug and
helping to make Ubuntu better. This particular bug has already been
reported and is a duplicate of bug 1002440, so it is being marked as
Hello Jim, and thank you for your report. Since you are using a
derivative of Ubuntu and by your description of the issue, it would
likely be difficult for us to resolve your problem but I would like to
help if I can.
In a terminal, please type:
$ apt-cache policy zramswap-enabler
And paste
Hi deep heart, and thanks for your bug report. It appears that there is
an issue with your sources.list file that is causing the symptoms that
you see. If you would like to attach it here, we can take a look and
hopefully determine the problem and help you get it resolved.
The file that we need
Hi davetto71, and thank you for your report. First, we will need to know
the version number and other information for your installation. Please
execute the following command in a terminal, as it will automatically
gather debugging information:
apport-collect 1010943
Once you have done that, it
Hi Kris, and thanks for your report. I'll reassign this the the Ubuntu
project as this does not seem to be an issue with Software Center
itself.
It would be useful if you could provide more information, particularly
the version of Ubuntu that you encountered this problem with, as well as
any
Hello and thank you for your bug report. The version of Software Center
that is reported above indicates that you are using Ubuntu version
10.10, the Maverick Meerkat. Unfortunately, support of this version was
discontinued as of April, 2012. Please upgrade to a newer version of
Ubuntu at your
Hi Logan, and thank you for your suggestion. I have set this as a
wishlist item so that we can track it when planning/implementing
enhancements and new features. I have also set it as triaged since I
think we have enough information to move to the next step, which is to
do the details UI design.
Hi dipanshu, and thank you for taking the time to report this bug and
helping to make Ubuntu better. Unfortunately, we can't fix it because
your description didn't include enough information. Is there an issue
other than the warning message that you pasted in the description (this
warning is just
Hi Chris, and thank you for your bug report. I am actually not aware of
any other reports of this particular issue, and I'm wondering if there's
anything peculiar or otherwise non-standard in your install? I am
assuming not as you said above that this is a clean install of 12.04.
Have you noticed
as this is the specified behavior.
Thanks again for your help, both now and many times in the past!
Gary
** Changed in: software-center (Ubuntu)
Status: New = Invalid
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Hi Matthew, and thanks for your report. Could you please attach the
Ninja-IDE deb that you used? That was we can try to reproduce ourselves.
Many thanks!
** Changed in: software-center (Ubuntu)
Status: New = Incomplete
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** Tags removed: ca-escalated
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https://bugs.launchpad.net/bugs/987321
Title:
Crash in ui/gtk3/panes/historypane.py: GError: Failed to load icon
Status in
** Changed in: software-center (Ubuntu)
Importance: Medium = High
** Tags removed: ca-escalated
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https://bugs.launchpad.net/bugs/870207
Title:
** Tags removed: ca-escalated
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https://bugs.launchpad.net/bugs/785117
Title:
[MASTER] silently fails to install software after PolicyKit error
Status in
** Tags removed: ca-escalated
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https://bugs.launchpad.net/bugs/988854
Title:
Slow when selecting plugin/addons from e.g. geany
Status in “software-center”
** Tags removed: ca-escalated
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https://bugs.launchpad.net/bugs/971776
Title:
software-center crashed with GError in constructor(): Format der
Bilddatei
** Changed in: software-center (Ubuntu)
Importance: Medium = High
** Tags removed: ca-escalated
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https://bugs.launchpad.net/bugs/969907
Title:
** Changed in: software-center (Ubuntu)
Milestone: None = ubuntu-12.10
** Changed in: software-center (Ubuntu)
Assignee: (unassigned) = Gary Lasker (gary-lasker)
** Tags removed: ca-escalated
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** Tags removed: ca-escalated
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https://bugs.launchpad.net/bugs/1005104
Title:
The back button isn't clickable
Status in “software-center” package in Ubuntu:
** Tags removed: ca-escalated
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https://bugs.launchpad.net/bugs/985756
Title:
package installation not notified
Status in “software-center” package in Ubuntu:
** Changed in: software-center (Ubuntu)
Status: In Progress = Fix Committed
** Tags removed: ca-escalated
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https://bugs.launchpad.net/bugs/965093
Title:
*** This bug is a duplicate of bug 940482 ***
https://bugs.launchpad.net/bugs/940482
** This bug has been marked a duplicate of bug 940482
software-center crashed with UnicodeDecodeError in decode(): 'utf8' codec
can't decode byte 0xe3 in position 21: invalid continuation byte
--
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*** This bug is a duplicate of bug 940482 ***
https://bugs.launchpad.net/bugs/940482
Hello Uoc, and thank you for taking the time to report this bug and
helping to make Ubuntu better. This particular bug has already been
reported and is a duplicate of bug 940482, so it is being marked as
*** This bug is a duplicate of bug 694838 ***
https://bugs.launchpad.net/bugs/694838
Thank you for taking the time to report this bug and helping to make
Ubuntu better. This particular bug has already been reported and is a
duplicate of bug 694838, so it is being marked as such. Please look
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