Public bug reported: Even if I press unmute button on my laptop, I cannot hear sound from my laptop. I am only able to listen to sound via my bluetooth Samsung Galaxy Buds2 Pro.
ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.15.0-53.59-generic 5.15.64 Uname: Linux 5.15.0-53-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: kodiak 1304 F.... pulseaudio /dev/snd/controlC0: kodiak 1304 F.... pulseaudio /dev/snd/controlC2: kodiak 1304 F.... pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue Nov 29 14:39:29 2022 InstallationDate: Installed on 2022-11-11 (18 days ago) InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/usr/bin/zsh SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed Symptom_Card: Renoir Radeon High Definition Audio Controller - HD-Audio Generic Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: kodiak 1304 F.... pulseaudio /dev/snd/controlC0: kodiak 1304 F.... pulseaudio /dev/snd/controlC2: kodiak 1304 F.... pulseaudio Symptom_Jack: Digital Out, HDMI Symptom_Type: No sound at all Title: [HP Pavilion Laptop 15-eh1xxx, ATI R6xx HDMI, Digital Out, HDMI] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/11/2022 dmi.bios.release: 15.22 dmi.bios.vendor: AMI dmi.bios.version: F.22 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 88D0 dmi.board.vendor: HP dmi.board.version: 78.31 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.ec.firmware.release: 78.31 dmi.modalias: dmi:bvnAMI:bvrF.22:bd07/11/2022:br15.22:efr78.31:svnHP:pnHPPavilionLaptop15-eh1xxx:pvr:rvnHP:rn88D0:rvr78.31:cvnHP:ct10:cvrChassisVersion:sku3A8G7UA#ABA: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Laptop 15-eh1xxx dmi.product.sku: 3A8G7UA#ABA dmi.sys.vendor: HP ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug jammy wayland-session -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1998264 Title: [HP Pavilion Laptop 15-eh1xxx, ATI R6xx HDMI, Digital Out, HDMI] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: Even if I press unmute button on my laptop, I cannot hear sound from my laptop. I am only able to listen to sound via my bluetooth Samsung Galaxy Buds2 Pro. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.15.0-53.59-generic 5.15.64 Uname: Linux 5.15.0-53-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: kodiak 1304 F.... pulseaudio /dev/snd/controlC0: kodiak 1304 F.... pulseaudio /dev/snd/controlC2: kodiak 1304 F.... pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue Nov 29 14:39:29 2022 InstallationDate: Installed on 2022-11-11 (18 days ago) InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/usr/bin/zsh SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed Symptom_Card: Renoir Radeon High Definition Audio Controller - HD-Audio Generic Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: kodiak 1304 F.... pulseaudio /dev/snd/controlC0: kodiak 1304 F.... pulseaudio /dev/snd/controlC2: kodiak 1304 F.... pulseaudio Symptom_Jack: Digital Out, HDMI Symptom_Type: No sound at all Title: [HP Pavilion Laptop 15-eh1xxx, ATI R6xx HDMI, Digital Out, HDMI] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/11/2022 dmi.bios.release: 15.22 dmi.bios.vendor: AMI dmi.bios.version: F.22 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 88D0 dmi.board.vendor: HP dmi.board.version: 78.31 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.ec.firmware.release: 78.31 dmi.modalias: dmi:bvnAMI:bvrF.22:bd07/11/2022:br15.22:efr78.31:svnHP:pnHPPavilionLaptop15-eh1xxx:pvr:rvnHP:rn88D0:rvr78.31:cvnHP:ct10:cvrChassisVersion:sku3A8G7UA#ABA: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Laptop 15-eh1xxx dmi.product.sku: 3A8G7UA#ABA dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1998264/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp