Exactly same issue.
The fractional scaling does not work after recent system update.

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https://bugs.launchpad.net/bugs/1857383

Title:
  Fractional scaling does not work anymore

Status in gnome-shell package in Ubuntu:
  Confirmed
Status in mutter package in Ubuntu:
  Confirmed

Bug description:
  I have installed Ubuntu 20.04 about 2-3 weeks ago (for the single
  motive that has fractional scalling) and when activating fractional
  scalling worked fine, in the meantime i reinstalled again Ubuntu 20.04
  (laptop warranty issue) on same hardware but using the latest Ubuntu
  20.04 version and now when i activate fractional scalling it does not
  work anymore.

  The issue is that it basically zooms both the displays, i can explain
  best by attaching the printscreens and a picture with my phone on the
  same thing.You will see in the photo taken with the phone how it
  actually scales now and how the screenshots are taken...

  Let me know what logs/commands etc is needed to pinpoint this which i
  think is a regression.

  The monitor on which i want to scale is 4k and is connecting through DELL 
DA300 adapter through USB-C/Thunderbolt ( i have also tried using Dell Dock 
WD19 but same issue).
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu15
  Architecture: amd64
  DisplayManager: gdm3
  DistroRelease: Ubuntu 20.04
  GsettingsChanges: b'org.gnome.mutter' b'experimental-features' 
b"['scale-monitor-framebuffer']"
  InstallationDate: Installed on 2019-12-18 (18 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20191127)
  Package: gnome-shell 3.34.1+git20191024-1ubuntu1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
  RelatedPackageVersions: mutter-common 3.34.2-2ubuntu1
  Tags:  focal
  Uname: Linux 5.3.0-24-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True

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