Until the fix gets pushed to bionic and cosmic, you should able to get stereo playback using the headphone jack adapter for the headsets that should be included with them. Cable's a bit short, but it works.
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1758736 Title: [USB-Audio - SteelSeries Arctis 7, playback] No stereo playback only mono playback Status in pulseaudio package in Ubuntu: Fix Released Status in pulseaudio source package in Bionic: In Progress Status in pulseaudio source package in Cosmic: In Progress Status in pulseaudio source package in Disco: Fix Released Bug description: [Impact] * User is only able to get mono audio from steelseries headsets because they provide both a stereo and mono output. PA selects the mono output by default. * This should be backported to stable releases because this fix is isolated to code that only applies to the affected headsets. Additionally other gaming headsets may be more easily enabled by adding ATTRS{idVendor}=="<VENDOR>", ATTRS{idProduct}=="<PRODUCT>", ENV{PULSE_PROFILE_SET}="steelseries-arctis-7-usb-audio.conf" to /lib/udev/rules.d/90-pulseaudio.rules now. Such as the Lucidsound LS31 which I own. * The upload fixes the bug by conditionally setting a pulseaudio profile for the headset based on specific usb vendor and product ids in the udev rules. [Test Case] 1. Acquire headset. 2. Open sound settings, and click test speakers. 3. Only option available will be mono sound [Regression Potential] * Risk of regressions should be mitigated to those who own the headset. In which case it is likely that their headset is already not working. [Other Info] * All patches originate from upstream pulseaudio, and are documented as such including the shas. * I will be pursuing enabling other similar headsets in the coming weeks. * I plan to work with upstream pulseaudio to enable my own headset and to also make the headset templates backported here more generic. ---------------- Original Description ------------------------- There is not stereo playback only mono playback ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: pulseaudio 1:10.0-2ubuntu3.1 ProcVersionSignature: Ubuntu 4.13.0-37.42-generic 4.13.13 Uname: Linux 4.13.0-37-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC1D0p: kaj 1755 F...m pulseaudio /dev/snd/controlC1: kaj 1755 F.... pulseaudio /dev/snd/pcmC0D0c: kaj 1755 F...m pulseaudio /dev/snd/controlC0: kaj 1755 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sun Mar 25 21:30:50 2018 InstallationDate: Installed on 2018-03-08 (17 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1) SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:S7 successful Symptom_Card: SteelSeries Arctis 7 - SteelSeries Arctis 7 Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [USB-Audio - SteelSeries Arctis 7, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/09/2016 dmi.bios.vendor: LENOVO dmi.bios.version: R06ET35W (1.09 ) dmi.board.asset.tag: Not Available dmi.board.name: 20FMS2AV00 dmi.board.vendor: LENOVO dmi.board.version: SDK0J40697 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrR06ET35W(1.09):bd03/09/2016:svnLENOVO:pn20FMS2AV00:pvrThinkPadT460:rvnLENOVO:rn20FMS2AV00:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad T460 dmi.product.name: 20FMS2AV00 dmi.product.version: ThinkPad T460 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1758736/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
