Public bug reported: Running Ubuntu Mate 20.04 on Raspberry Pi 4 with Dual Monitor Set-up
Description: Ubuntu 20.04.1 LTS Release: 20.04 Packages involved: Unknown Issue: I can choose either 2 HDMI monitors or sound but not both Expected: Sound works with both monitors plugged in (1) No sound from headphone jack or HDMI in two monitor configuration (2) If I unplug 2nd monitor and reboot, sound works fine in HDMI or headphone jack (3) If I plug in second monitor while Pi is running, no picture in second monitor but sound still works (4) Sound works normally in Raspbian ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-1025.28-raspi 5.4.73 Uname: Linux 5.4.0-1025-raspi aarch64 ApportVersion: 2.20.11-0ubuntu27.14 Architecture: arm64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: loreleiandmike 1211 F.... pulseaudio /dev/snd/pcmC2D0p: loreleiandmike 1211 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: MATE Date: Wed Jan 6 19:45:47 2021 ImageMediaBuild: 20200812 PackageArchitecture: all ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:b1 failed Symptom_Card: Built-in Audio - bcm2835 Headphones Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: loreleiandmike 1211 F.... pulseaudio Symptom_Type: No sound at all Title: [bcm2835_hdmi - bcm2835 HDMI 1, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: apport-bug arm64 focal uec-images -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1910471 Title: [bcm2835_hdmi - bcm2835 HDMI 1, playback] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: Running Ubuntu Mate 20.04 on Raspberry Pi 4 with Dual Monitor Set-up Description: Ubuntu 20.04.1 LTS Release: 20.04 Packages involved: Unknown Issue: I can choose either 2 HDMI monitors or sound but not both Expected: Sound works with both monitors plugged in (1) No sound from headphone jack or HDMI in two monitor configuration (2) If I unplug 2nd monitor and reboot, sound works fine in HDMI or headphone jack (3) If I plug in second monitor while Pi is running, no picture in second monitor but sound still works (4) Sound works normally in Raspbian ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-1025.28-raspi 5.4.73 Uname: Linux 5.4.0-1025-raspi aarch64 ApportVersion: 2.20.11-0ubuntu27.14 Architecture: arm64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: loreleiandmike 1211 F.... pulseaudio /dev/snd/pcmC2D0p: loreleiandmike 1211 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: MATE Date: Wed Jan 6 19:45:47 2021 ImageMediaBuild: 20200812 PackageArchitecture: all ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:b1 failed Symptom_Card: Built-in Audio - bcm2835 Headphones Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: loreleiandmike 1211 F.... pulseaudio Symptom_Type: No sound at all Title: [bcm2835_hdmi - bcm2835 HDMI 1, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1910471/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp