[Desktop-packages] FW: [Bug 1460080] Re: HP laserjet 1018 no longer works

2015-11-03 Thread Tristram Shorter
Hi again... More updates: the printer somehow printed a test page, which made me think perhaps all was now ok. However, attempts to print from Firefox's adobe add-on, and from the Text Editor, failed. On opening the HP device manager I got an error alert, as in the picture I've adjoined.. I don't

Re: [Desktop-packages] [Bug 1460080] Re: HP laserjet 1018 no longer works

2015-11-03 Thread Tristram Shorter
Hi Till! Thank you for answering... Well, I have two versions of an HP 1018 printer in my list of printers, so I desabled the one called "Hewlett-Packard-HP-LaserJet-1018, which hp-check doesn't seem to recognise as a printer ("Type: Unknown"), and enabled the other one. There is still a problem,

Re: [Desktop-packages] [Bug 1460080] Re: HP laserjet 1018 no longer works

2015-11-03 Thread Tristram Shorter
Hi Goutam, I tried sudo hp-plugin, three times, without success. I get the result you see in the screenshot I am including above. Apparently it's a problem with the URI of the printer. On checking the properties of the printer I found this: Device URI: usb//HP/LaserJet%201018?serial=LF04EKT I t

Re: [Desktop-packages] [Bug 1460080] Re: HP laserjet 1018 no longer works

2015-08-11 Thread Tristram Shorter
Hi Till! Sorry I didn't answer before. I was at home, not near the hp printer. I have again tried to print. As I had uninstalled HPLIP, I re-installed it. The version is now: 3.15.4. Device Manager Version 15.0 (Qt4). It still doesn't work. I get a notice which says: Print job failed - required

Re: [Desktop-packages] [Bug 1460080] Re: HP laserjet 1018 no longer works

2015-06-01 Thread Tristram Shorter
Hi Till! Thank you for your time: I've tried to work out what my version of HPLIP is, but haven't managed. However, on starting up my computer, I get the following error: (please see adjoined files). On opening the dash, clicking on HPLIP Toolbox produces no result at all. I've also tried some

Re: [Desktop-packages] [Bug 1460080] Re: HP laserjet 1018 no longer works

2015-06-01 Thread Tristram Shorter
Hi Till! Thank you for your time: I've tried to work out what my version of HPLIP is, but haven't managed. However, on starting up my computer, I get the following error: (please see adjoined files). On opening the dash, clicking on HPLIP Toolbox produces no result at all. I've also tried some

Re: [Desktop-packages] [Bug 1460080] Re: HP laserjet 1018 no longer works

2015-05-29 Thread Tristram Shorter
Hi Till, I typed in "hp-plugin" in the terminal but I got and error (see file please). What did I do wrong? Thanks, Tristram > Date: Fri, 29 May 2015 15:31:18 + > From: 1460...@bugs.launchpad.net > To: tdshor...@hotmail.com > Subject: [Bug 1460080] Re: HP laserjet 1018 no longer works > >

[Desktop-packages] [Bug 1460080] [NEW] HP laserjet 1018 no longer works

2015-05-29 Thread Tristram Shorter
Public bug reported: My first experience of Ubuntu was Utopic Unicorn, about 2 months ago. I installed HPLIP, so as to use my HP Laserjet 1018 printer, and it all worked fine. On upgrading to Ubuntu 15.04, my printer stopped working. I have tried everything I can think of: upgrading HPLIP, remo