Public bug reported:
Hi,
I have had a trouble my speaker "JBL Pebbles" won't sound since I
upgraded Ubuntu from 22.04 to 24.04. I'm not sure that this problem is
caused by `pulseaudio`.
The course of events is following.
1. I used it on Ubuntu 22.04, but it wouldn't sound if I didn't turn it up the
volume.
2. Since I upgraded Ubuntu, it wouldn't sound even if I turn it up to the max
volume.
3. I ran `sudo alsamixer`, but `alsamixer` don't recognize it.
4. Since I installed `pulseaudio`, `alsamixer` recognized but it wouldn't sound
even if I turn it up to the max volume.
Other speakers (for example, the monitor connected by DisplayPort and
earphones connected by Line Out) work well.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: pulseaudio 1:16.1+dfsg1-2ubuntu10
ProcVersionSignature: Ubuntu 6.8.0-45.45-generic 6.8.12
Uname: Linux 6.8.0-45-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: sukeya 2184 F.... pipewire
/dev/snd/controlC1: sukeya 2187 F.... wireplumber
/dev/snd/controlC0: sukeya 2187 F.... wireplumber
/dev/snd/controlC2: sukeya 2187 F.... wireplumber
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sat Sep 21 16:24:56 2024
InstallationDate: Installed on 2024-09-08 (13 days ago)
InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64
(20240827.1)
MachineType: ASUS System Product Name
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2020
dmi.bios.release: 18.2
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1802
dmi.board.asset.tag: Default string
dmi.board.name: ROG STRIX Z390-F GAMING
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1802:bd12/01/2020:br18.2:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGSTRIXZ390-FGAMING:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuASUS_MB_CNL:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: ASUS_MB_CNL
dmi.product.version: System Version
dmi.sys.vendor: ASUS
** Affects: pulseaudio (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble
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https://bugs.launchpad.net/bugs/2081565
Title:
JBL Pebbles won't sound
Status in pulseaudio package in Ubuntu:
New
Bug description:
Hi,
I have had a trouble my speaker "JBL Pebbles" won't sound since I
upgraded Ubuntu from 22.04 to 24.04. I'm not sure that this problem is
caused by `pulseaudio`.
The course of events is following.
1. I used it on Ubuntu 22.04, but it wouldn't sound if I didn't turn it up
the volume.
2. Since I upgraded Ubuntu, it wouldn't sound even if I turn it up to the max
volume.
3. I ran `sudo alsamixer`, but `alsamixer` don't recognize it.
4. Since I installed `pulseaudio`, `alsamixer` recognized but it wouldn't
sound even if I turn it up to the max volume.
Other speakers (for example, the monitor connected by DisplayPort and
earphones connected by Line Out) work well.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: pulseaudio 1:16.1+dfsg1-2ubuntu10
ProcVersionSignature: Ubuntu 6.8.0-45.45-generic 6.8.12
Uname: Linux 6.8.0-45-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: sukeya 2184 F.... pipewire
/dev/snd/controlC1: sukeya 2187 F.... wireplumber
/dev/snd/controlC0: sukeya 2187 F.... wireplumber
/dev/snd/controlC2: sukeya 2187 F.... wireplumber
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sat Sep 21 16:24:56 2024
InstallationDate: Installed on 2024-09-08 (13 days ago)
InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64
(20240827.1)
MachineType: ASUS System Product Name
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2020
dmi.bios.release: 18.2
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1802
dmi.board.asset.tag: Default string
dmi.board.name: ROG STRIX Z390-F GAMING
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1802:bd12/01/2020:br18.2:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGSTRIXZ390-FGAMING:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuASUS_MB_CNL:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: ASUS_MB_CNL
dmi.product.version: System Version
dmi.sys.vendor: ASUS
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